White's Ford
Orrville, OH
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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The service department has always been very courteous and communicative with us about our vehicle repairs. Recently we were in a time crunch to get our vehicle repaired before a trip. Kurt scheduled our re communicative with us about our vehicle repairs. Recently we were in a time crunch to get our vehicle repaired before a trip. Kurt scheduled our repairs- Jacob communicated details. Very satisfied!! More
Will never return. Customer service is lacking. Car wasn't fixed after paying $1300. Was told it would be 2 more weeks until they could look at it again. Communication Customer service is lacking. Car wasn't fixed after paying $1300. Was told it would be 2 more weeks until they could look at it again. Communication was minimal. I had to keep reaching out. More
They were great! ! They picked up my car and returned it! Went above and beyond letting me know what the car needed in repairs and took care of it all! ! They picked up my car and returned it! Went above and beyond letting me know what the car needed in repairs and took care of it all! More
I purchased my tires from White’s Ford, despite multiple service visits for oil changes another services I was never offered or received a tire rotation. Despite their service department working on my tires service visits for oil changes another services I was never offered or received a tire rotation. Despite their service department working on my tires 3 separate times for corrosion and losing air. During one service I was told the technician showed up late and he was hung over so they were running late, later in that visit I was told the same technician could not figure out how to fix my glove box so I would need to come back. Another visit I waiting 3 over hours for an oil change for which I had an appointment. Most recently I had them look at my tires as several people pointed out they were bald on the front outside. While there I was spoken to condescendingly by the owner’s son and told I had 50% life left, ignoring my questions about the front tires that were bald. I pointed out that I was never offered a tire rotation which was why they wore unevenly, I was told he didn’t know why I wasn’t offered a tire rotation (which was complimentary since I purchased the tires there). The tires were 2 years old with under 22,000 miles. I went somewhere else to purchase new tires, while there the 4th stem had to be fix for corrosion. I was loyal to White’s, since they had treated me well for many years, driving 25 minutes each way for oil changes and service. Sadly, their service had plummeted and this last situation “was the straw that broke the camels back”. I will not go back. Customer service and integrity are no longer a part of their service. More
Always good! Yes, yes yes yes yes yes yes yes yes yes yes yes yes Yes, yes yes yes yes yes yes yes yes yes yes yes yes More
It's not the dealership. It's the manufacturing and design. It's equipment failure. It's the manufacturing and design. It's equipment failure. More
It is a dealership I trust, and I trust the people that work there to have my best interest in mind. work there to have my best interest in mind. More
he did outstanding job helping us out very friendly and help too stay in our budget n wasn't pushy at all with it i would highly recommend him too anyone. help too stay in our budget n wasn't pushy at all with it i would highly recommend him too anyone. More
Corey and everyone there was absolutely wonderful to me & my Truck Driving Team. We would like to thank you all. Happy Holiday to White Ford Family!!!! my Truck Driving Team. We would like to thank you all. Happy Holiday to White Ford Family!!!! More
Easy, and fixed! I walked in had no problem getting someone to come check out the bronco and get it fixed. I walked in had no problem getting someone to come check out the bronco and get it fixed. More



