White's Ford

Last week I had my truck in at this dealership to try and diagnose an issue that's been ongoing for a little while. After 4 days of them basically driving my truck to figure nothing out they charged me $150. diagnose an issue that's been ongoing for a little while. After 4 days of them basically driving my truck to figure nothing out they charged me $150. Jacob told me to bring it back when it throws a check engine light and it will be free of charge. A week later check engine comes on so I take it back and let Corey know at the front desk what Jacob and I had discussed before and he said "okay". I told him unfortunately I don't have 4 days to leave it there for obvious reasons. He then said "im going to pull it in as soon as we are done here" time goes by about 1pm I call back to check in on how things was going and they had said we haven't pulled it in yet but ill have someone pull it in now. All for a quick scan...smh. calls back with a different issue that's unrelated to my previous problem. Told them not to fix it and wanted to make sure it was still free of charge. So he basically said it was a different issue than what I took it in for to begin with so it would be another $150. This was after a back and fourth of "he said, she said" he even asked Corey at the front desk if I had said anything about a check engine light, when i did. So he (jacob) was basically saying him and I never had that conversation and nothing was ever brought up about a check engine light after HE told me to bring it back in once it check engines again. Corey did not even look at me when I went back to pick it up. Not to mention after the fact a buddy of mine had the same issue with this place about his turbo needing replaced, he fixed it himself and turns out that was never the issue so he basically spent $3,000 for nothing. Needless to say I will NEVER recommend this place to anyone. Stay FAR FAR away. More

Fantastic service. Staff was friendly and on time. Great people. Would highly recommend and they do great work. Staff was friendly and on time. Great people. Would highly recommend and they do great work. More

Jacob Grimm. He is the man when it comes to Ford service. He is super knowledgeable about the Ford product and the mechanics behind it. His customer service skill He is the man when it comes to Ford service. He is super knowledgeable about the Ford product and the mechanics behind it. His customer service skills are top notch. If you ever need solid work done I highly recommend Whites Ford. Also a huge shoutout to Phil, the best Ford technician out there. The team is always there to help! More

Corey handled the service on my truck and kept me informed thru the entire process. He was courteous throughout the 3 week process. informed thru the entire process. He was courteous throughout the 3 week process. More

They had my truck ready in a out it was perfect my truck is Great is Great More

Great job easy application comfortable atmosphere made us feel good about the whole process thank you feel good about the whole process thank you More

Took my truck there and basically paid them $160 to drive it for four days and found nothing no solution. it for four days and found nothing no solution. More

Everyone is very nice and professional. Greg and his team are flexible and very time efficient! Very grateful to have discovered this small business Ford dealer on 57 ! Greg and his team are flexible and very time efficient! Very grateful to have discovered this small business Ford dealer on 57 ! More

We are grateful that you were able to work us in, so we could continue our vacation. could continue our vacation. More

Service was great. Customer service was also good. My only complaint would be that a beater waiting area is needed. Just felt like I was sitting in a hallway which re Customer service was also good. My only complaint would be that a beater waiting area is needed. Just felt like I was sitting in a hallway which really what it was. Besides that I will be back. More