White's Ford - Service Center

Coerced to come in from a scam flyer stating that I won $10000. Hard sold on a vehicle that I didn't need. Vehicle smelled of smoke and had a burn hole in seat that I was told would be fixed so that I woul $10000. Hard sold on a vehicle that I didn't need. Vehicle smelled of smoke and had a burn hole in seat that I was told would be fixed so that I wouldn't notice and that the car would get a treatment to get rid of smoke smell. The smell is still there and the hole is still visible. Vehicle was advertised online for $22000, when I received my title I was charged $27000. The flyer stated that I would receive $3700 over blue book on my trade and get $3000 off of the price of the new vehicle. Neither of these happened. I got beat up on my trade because of a deer impact reported. When I asked for a carfax on the car I bought I never received it. When I ran it myself the vehicle was reported stolen and had been in an accident. When I came in I had a sinus infection and wasn't thinking straight. All in all it was a terrible experience. The dealership tried to make it right by fixing the smell and hole but didn't come close. Will never buy another vehicle from White's Ford. More

Service department doesn't present confidence in what's going on with my car. It appears to be a guessing game going on with my car. It appears to be a guessing game More

They were responsive and easy to work with - quick turnaround. Dave was great to speak with on the phone. turnaround. Dave was great to speak with on the phone. More

Didn’t really like the buy experience with the contract sales company. I can say the dealer has made the experience better by taking care of the problems that we have had. They also came and picked me up t sales company. I can say the dealer has made the experience better by taking care of the problems that we have had. They also came and picked me up to get vehicle when it was ready. More

The dealership was clean. The associates were all polite and courteous. The work was done quickly. I would recommend this dealership to friends. The associates were all polite and courteous. The work was done quickly. I would recommend this dealership to friends. More

They are very professional and courteous. Very helpful to their customers. We will definitely be repeat customers in the future. Very helpful to their customers. We will definitely be repeat customers in the future. More

I can't say enough nice things about Whites Ford Service Department and Service Advisor Justin Plant. I had to get the dreaded cam phasers changed in my 2017 F150. I called them, they gave me a quote, and t Department and Service Advisor Justin Plant. I had to get the dreaded cam phasers changed in my 2017 F150. I called them, they gave me a quote, and they were able to get my truck in right away and with a nice loaner vehicle. It did take a little while to get the parts but that's no fault of Whites. During all this Justin kept me updated the entire time as well as when they were starting the tear down and the work. He went above and beyond what I've ever seen any service advisor do. Justin also listened to my concerns about the specific phasers I wanted and confirmed with me that they were putting in those exact ones! I definitely know where I will be going anytime I need anything for my truck! Thank you! More

Service great. Very polite and caring. I was so glad they picked up my car. Very polite and caring. I was so glad they picked up my car. More

Great service! Drove in with low tire and got the fire fixed and oil changed with no appointment. Drove in with low tire and got the fire fixed and oil changed with no appointment. More

Great personnel. All staff seemed to care. Car lot and service department well kept and clean. All staff seemed to care. Car lot and service department well kept and clean. More