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White's Ford - Service Center

Orrville, OH

4.6
531 Reviews

531 Reviews of White's Ford - Service Center

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August 29, 2023

My wife had a 9:00 appointment they forgot she was there they took her car in at 10:20 she never got out of there till 11:20 just having WeatherTech rain guards installed I think they owe her a free oil cha More

by GLB74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

I have had several different repairs done at White Ford and have been well satisfied with them. I would highly recommend them for people looking for excellent service. More

by Ralphgallatin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2023

Consistent customer experience and communication. Appreciate Kurt in scheduling and the rest of the staff. More

by Ohfarmgirl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Schnelder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

Very good Service get you in quick keep you informed through the whole process and back on the road no time at all would recommend too anyone More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

Very professional and polite service is second to none making an appointment was quick will recommend More

by Capn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

I did not get a full service oil change. Brought it to Dougs attention. Enoughing back.. very disappointed! New Girl seemed nice. Needs more training More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug. Not sure which one
August 23, 2023

Short wait, no problems getting my car serviced, pleasant staff, and a discount for age. What could be better?! More

by lkmarr
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Grimm
August 23, 2023

Fair and communication is great. Bought my F150 there is 2021. Had several interactions due to recalls and now some work on my daughter's car More

by braddoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Very Helpful, Customer Service is very Good. Doug in Quick Lube is a very Good Associate ! Very thorough & Customer Friendly. More

by DougD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Plant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Happy with the repair work and the service provided. Staff was friendly and helpful in my interaction. More

by Thmann68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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