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White's Ford - Service Center

Orrville, OH

4.6
532 Reviews

532 Reviews of White's Ford - Service Center

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June 08, 2023

I was told that I was only supposed to pay 636dollar, including the labor, was charged 1035 dollars. I fell this incorrect of a dealership. Very disappointed.. I will let others I know what had happen More

by cherishaw0526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Gibson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Morrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Beery, Bill Hanan, Don Maibach, Matt Hansel, Travis Pennington
June 08, 2023

They are friendly and very helpful in working with my oil changes and they put oil lubricant in every door hinges to stop from making noise. More

by mmijor83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
June 07, 2023

Whites is my dealer of choice for sales and service. Everyone has always treated me well. More

by jkramz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Grimm, , Alan Beery, Don Maibach
May 29, 2023

Service dept. kept me well informed before and during the repair process with phone calls and texts. More

by Jerry Snyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Schneider
May 21, 2023

They did a good job. But after telling me my rear brakes needed changed. None of my lug nuts were tight after fixing my suspension. Maybe tell the mechanics that might be More

by ANDREW.OGDEN247
Recommend Dealer
Yes
Employees Worked With
Parts
May 20, 2023

Satisfied. Will return. Performed the works package including oil change and tire rotation and general inspection for $70 out the door on my ranger. More

by CREWSRT8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas service tech
May 20, 2023

Very friendly and easy to make appointments this was a recall and they handled it very quickly More

by GRABRTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Beery, Don Maibach
May 17, 2023

Very pleasant and done in a decent time. Did an excellent job and done in a timely manner. More

by LASERFRANK1958@GMAIL.COM
Recommend Dealer
Yes
May 18, 2023 -

White's Ford responded

Thank you for the wonderful review. We strive to take care of our Service customers quickly and fixed right the first time. We know you have many choices when choosing a repair shop...so...Thank You for the business!

February 10, 2017

Fast, Friendly and Effective Truly the best service department I have ever dealt with. They made my inconvenience of needing a repair a pleasant experience. Thank you, Bill Feiker More

by Bill Feikert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Stromack
January 08, 2014

Had vehicle serviced while in the shop they did there inspection and charged me almost $50 just to tell me another part was bad wont ever go back and wont buy a vehicle from the first and last time I use More

by unhappy88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred
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