White's Ford - Service Center

Nice dealership nice people but I made an appointment a month out so I could be the first person. I got there when they opened and proceeded to wait 2 hours before they even moved it inside.to look at it month out so I could be the first person. I got there when they opened and proceeded to wait 2 hours before they even moved it inside.to look at it. What is the point of making an appointment to be left waiting. I have an hour drive to just get to the dealership. Very disappointed my time is valuable also More

I have never had a bad experience with whites ford in Orrville Ohio! There service department is top notch and super knowledge they have saved me from paying another dealership $1,200 for work that did Orrville Ohio! There service department is top notch and super knowledge they have saved me from paying another dealership $1,200 for work that didn't need done when I questioned what another dealer had told me my wife's car needed! There honest and professional! More

Got in quickly and had the check engine issue fixed. Warranty work also done as well Warranty work also done as well More

They did amazing and only took a couple of days! Justin, curt, and dough always keep me updated and will always come back! Justin, curt, and dough always keep me updated and will always come back! More

Justin in service kept us informed on the status of our repair, and when was completed. repair, and when was completed. More

Very pleased with their work and patience while we worked through a warranty issue. They were very courteous, responsive, and professional. through a warranty issue. They were very courteous, responsive, and professional. More

Friendly and efficient Jacob was knowledgeable and helpful the work was scheduled immediately curt was very nice to deal with on the phone helpful the work was scheduled immediately curt was very nice to deal with on the phone More

There team is efficient and will let you know what other repairs if needed and do Let know the coast if any changes. Friendly and efficient people! repairs if needed and do Let know the coast if any changes. Friendly and efficient people! More

Do not know which one was Jacob Grimm? The checking of my used Escape before buying went fine. Only issues were: 1. There was a noticeable extra charge that was not spoken of before the The checking of my used Escape before buying went fine. Only issues were: 1. There was a noticeable extra charge that was not spoken of before the inspection. 2. Was hoping to speak to the mechanic (Eric Perry?) about a few things. More

The service team was great and convenient. They picked up my car serviced it and returned all while I was at work! They picked up my car serviced it and returned all while I was at work! More