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White's Ford - Service Center

Orrville, OH

4.6
539 Reviews

539 Reviews of White's Ford - Service Center

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February 09, 2025

I had taken my car in on a Tuesday, after explaining what I was told needed to be fixed/replaced the week prior. After my car had been there for two days your service guys finally got back to me to tell me t More

by logan swartzentruber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember who worked on my car
February 02, 2025

Go anywhere else but here to get your vehicle repaired. Having a vehicle for three weeks is unacceptable for the work performed. Would have gave negative stars but not an option! Good luck and have a great More

by D.hochstetler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Grimm
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

I have always received great service at White Ford. I have bought several vehicles from them and like their sales staff and service deparment More

by IRISDAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

It was perfect. Very fast and professional. I will definitely go back when I am due in the future. Very friendly people. More

by Forrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Everything went smooth and easy. The whole process was fast and hassle free. I received my new roll back within a week. More

by JOSEE0997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Jacob did his best, can’t ask for more. The mechanic could not find the fault, though & it cost me several hours if billable consulting time as a result. Not happy about that. More

by GFKDROBI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

I went to schedule an appointment for low oil pressure, they got me right away. I was in and out in 2 hours. More

by bethsuppan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

My 2005 F250 4WD hubs wouldn’t automatically lock so I spoke with Curt, Mgr Scheduling and he set me up with Eric, Master Tech. Upon drop off, I received a 2005 Escape AWD loaner. That was appreciated w More

by CHUCKJARRETT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Justin and Brian also get 5 star rating
January 13, 2025

10/10 amazing experience! They got me in right away for an alignment on my new car that I purchased at another dealership. The other dealership couldn't get it into alignment, More

by millerorrville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Excellent customer service, very knowledgeable technicians and customer focused staff. . Replaced defective brake sending unit and discovered stability control fault code other dealer said was not More

by dennissolar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hansel
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