White's Toyota of Lima

John Gould This was my first experience at this dealership. A friend of mine recommended John and I was not disappointed. He was very friendly, did not make me This was my first experience at this dealership. A friend of mine recommended John and I was not disappointed. He was very friendly, did not make me feel stupid and answered all of my questions with patience. John was not pushy and let me lead the way rather than rush me towards a decision. He even answered questions I would text him on the weekend. Love my new 2015 CR-V! Thank-you John!! More

Servcice Dept. Cody Thunberg took care of getting me checked into the service department. He was very helpful and explained how long it would take and what needed d Cody Thunberg took care of getting me checked into the service department. He was very helpful and explained how long it would take and what needed done to my car. Just and oil change and tire rotation. Even with all of the construction going on they still provided rooms to sit and relax while my car was getting worked on. I had a nice conversation with an X student of mine, Ray James which helped the time pass.. My car was done in one hour just like I had been told and Cody came to get me. Really nice and pleasant staff. I really found the whole experience very quick and easy. More

Poor sales team I attempted to purchase a jeep wrangler from here a couple of months ago. My interactions with this jeep began many months ago. I first inquired abo I attempted to purchase a jeep wrangler from here a couple of months ago. My interactions with this jeep began many months ago. I first inquired about the jeep when it was sitting back where they put there trade ins. After asking about while I was on the lot and two phone calls later I was finally told they were selling it to another dealership. About month and half later while there looking a different car I noticed the jeep sitting out on the lot for sale. When I inquired about the price I was told 15999.00 I did not pursue the jeep at this time, as I was a little unsure of why they would have given me the story about it going somewhere else, but now was there, it seemed fishy at the time. After I noticed it was still sitting there after a couple of months I began to be interested in it again and sent an email inquiring about it. At this time I was told the price was 17999.00. When I was told that I backed off again till I saw they dropped the price to 16999.00. When I saw the price had started dropping I went to test drive it and offered a low price knowing I was originally told a price of 15999.00. They did not accept my offer, but did come back with a lower than sticker price offer. I left with a let me think it over. I then tried to contact the salesman that I was dealing with by email and phone several times with no response, so then I tried to contact the sales manager that he was dealing with, still no response. I attempted to contact the customer service manager again no response. In the paper I saw an email of another sales manager listed and contacted him, he did eventually respond. While I was trying to deal with them I did not realize that they had dropped the price of the jeep again to the 15999.00. In our negotiates we only separated by 500.00. In the long run they sold the jeep to someone else based off that 15999.00 price that they had lowered the jeep to and probably sold it someone else for less. So in the long run if you want someone that wants to help you get in the car you want and not just get the most money from you as possible I would not suggest them as your car dealer. More

Josh Gould Josh did a great job helping me buy my new Tundra. He was very knowledgeable, kind, sincere, and personable. I would recommend Josh to my family and f Josh did a great job helping me buy my new Tundra. He was very knowledgeable, kind, sincere, and personable. I would recommend Josh to my family and friends. More

Nice people & excellent service! Ben Harshbarger was are sales person, no pressure sales. Did a wounderfull job with my mother in-law, who was very nervous about buying a new car. I h Ben Harshbarger was are sales person, no pressure sales. Did a wounderfull job with my mother in-law, who was very nervous about buying a new car. I had my Tundra truck serviced will we were there, in & out very quick. More

Great The staff took care of me quite well during my complimentary 1st service. Thanks to all who were involved, and for your commitment to excellence. The staff took care of me quite well during my complimentary 1st service. Thanks to all who were involved, and for your commitment to excellence. More

Excellent service My wife and I purchased a 2015 Honda CRV from Miles Byrne who works for Allan Nott Honda Toyota in Lima, Ohio. It was an excellent car buying experie My wife and I purchased a 2015 Honda CRV from Miles Byrne who works for Allan Nott Honda Toyota in Lima, Ohio. It was an excellent car buying experience. We were warmly welcomed when we arrived as well as being promptly taken care of. We were questioned as to what type of vehicle we wanted and shown what was available. After purchasing the car we sat with the salesman who explained the options for the car. We would highly recommend this dealership. Sincerely Steve Ingram More

No problems! Cody helped make our routine oil change a very smooth and easy service call. He was very friendly and explained all that was going to be done at the Cody helped make our routine oil change a very smooth and easy service call. He was very friendly and explained all that was going to be done at the start and showed us the results after the service. More

HIGHLY RECOMMEND! I brought my 2007 Toyota Highlander Hybrid in for a wheel alignment. My husband usually does all of my vehicle work and maintenance but this was one j I brought my 2007 Toyota Highlander Hybrid in for a wheel alignment. My husband usually does all of my vehicle work and maintenance but this was one job he didn't have the equipment for. I've heard horror stories about taking cars to dealerships to be worked on, so I was nervous and skeptical about cost, etc. However, I was very pleasantly surprised! It didn't cost me an arm and a leg and everyone was very pleasant to me and treated me like a queen. I called with questions three different times and there was no impatience with me--Rob answered all my questions. Thank you for taking care of my vehicle! I will be back!!! More

Quick and friendly. We purchased a 2015 Toyota Highlander six weeks ago. I started having problems with the vehicle sounded like it didn't want to start. I called and t We purchased a 2015 Toyota Highlander six weeks ago. I started having problems with the vehicle sounded like it didn't want to start. I called and the service department got me right in. The replaced the battery More