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White's Toyota of Lima

Lima, OH

4.6
2,466 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,466 reviews

May 02, 2015

John Gould This was my first experience at this dealership. A friend of mine recommended John and I was not disappointed. He was very friendly, did not make me More

by NancyD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Kowalski
May 04, 2015 -

White's Toyota of Lima responded

NancyD, thank you for the five star review! We are glad to hear that John offered you a better sales experience here at Allan Nott. It is also great to hear that you love your new CR-V! Thanks for choosing Allan Nott.

May 01, 2015

Servcice Dept. Cody Thunberg took care of getting me checked into the service department. He was very helpful and explained how long it would take and what needed d More

by feweymer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service -Cody Thunberg, Ray James
May 04, 2015 -

White's Toyota of Lima responded

Feweymer, thank you for your five star review! We are glad to hear that Cody and Ray helped make your service experience with us quick and easy. Thanks for choosing for Allan Nott.

May 01, 2015

Poor sales team I attempted to purchase a jeep wrangler from here a couple of months ago. My interactions with this jeep began many months ago. I first inquired abo More

by wish it had gone better
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Matt Binder, Tonya Shellenbarger
May 04, 2015 -

White's Toyota of Lima responded

We at Allan Nott are deeply sorry for your poor sales experience. This news is troubling and we will do what we can to make it right for you and to regain your trust as a customer. We apologize for the confusion and hope to regain your confidence in the car buying process.

April 23, 2015

Josh Gould Josh did a great job helping me buy my new Tundra. He was very knowledgeable, kind, sincere, and personable. I would recommend Josh to my family and f More

by WBS
Customer Service
Recommend Dealer
Yes
Employees Worked With
May 04, 2015 -

White's Toyota of Lima responded

WBS, thank you for the five star review! Glad to hear that Josh gave you a great sales experience here and that you would recommend him to your loved ones! Thank you again for choosing Allan Nott.

April 09, 2015

Nice people & excellent service! Ben Harshbarger was are sales person, no pressure sales. Did a wounderfull job with my mother in-law, who was very nervous about buying a new car. I h More

by #1woodworker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Harshbarger
May 04, 2015 -

White's Toyota of Lima responded

#1woodworker, thank you for your five star review! We appreciate your comments. Glad to know that Ben could help you out and give you a positive sales experience here! Thanks for choosing Allan Nott.

April 05, 2015

Great The staff took care of me quite well during my complimentary 1st service. Thanks to all who were involved, and for your commitment to excellence. More

by j-gro
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
May 04, 2015 -

White's Toyota of Lima responded

J-gro, thank you for the five star review! Happy to hear that Dan and Lisa could take good care of you during your 1st service! Thank you for choosing Allan Nott.

March 31, 2015

Excellent service My wife and I purchased a 2015 Honda CRV from Miles Byrne who works for Allan Nott Honda Toyota in Lima, Ohio. It was an excellent car buying experie More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miles Byrne, Bob White Sr., Steve Kowalski, Elizabeth Riley
Apr 03, 2015 -

White's Toyota of Lima responded

Steve, thanks for the five star review! We are very happy to hear about your great experience with Miles Byrne. We hope you and your wife are enjoying that 2015 Honda CRV! Thanks again for choosing Allan Nott.

March 31, 2015

No problems! Cody helped make our routine oil change a very smooth and easy service call. He was very friendly and explained all that was going to be done at the More

by edrav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
Apr 03, 2015 -

White's Toyota of Lima responded

Edrav4, thanks for the five star review! Glad to hear Cody was able to offer you a better experience in our service department. Thanks again for choosing Allan Nott.

March 29, 2015

HIGHLY RECOMMEND! I brought my 2007 Toyota Highlander Hybrid in for a wheel alignment. My husband usually does all of my vehicle work and maintenance but this was one j More

by Yolanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Mar 31, 2015 -

White's Toyota of Lima responded

Yolanda, thank you for the five star review! Glad to hear the service department here at Allan Nott exceed all your previous expectations. We always strive to give each customer a better experience at a better price. Thanks again for choosing Allan Nott.

March 29, 2015

Quick and friendly. We purchased a 2015 Toyota Highlander six weeks ago. I started having problems with the vehicle sounded like it didn't want to start. I called and t More

by Julies1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 31, 2015 -

White's Toyota of Lima responded

Julies1980, thanks for the five star review! Happy to hear you had a great experience with our service department and Brett Condon. Thanks again for choosing Allan Nott!

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