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White's Toyota of Lima

Lima, OH

4.6
2,466 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,466 reviews

February 28, 2014

I had concerns about the condition of my brakes from previous courtesy inspections sheets and an opinion given at another location when the tires were rotated. Jeff took the time to explain everything More

by 1234j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 01, 2014 -

White's Toyota of Lima responded

Thanks for the great review, 1234j! "Attention to Detail" being one of our core values, we are happy to hear that Jeff took the time to explain everything, and give you the confidence needed for a road trip in your Odyssey. We hope to continue happily servicing your vehicles in the future, and we aim to allow you to retain the confidence in us that has defined our relationship thus far. Thanks again 1234j!!!

February 24, 2014

Having Matt as a salesman was a wonderful experience. Although my husband and I had negative equity, they worked with us with ease and had us in our new Honda Fit in no time. He was personable, easy to t More

by KimberandDrewMiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 26, 2014 -

White's Toyota of Lima responded

Thanks for saying so many nice things about Matt! We couldn't be more happy with Matt's integrity here at the dealership, and yes he is very funny as well! We continue to strive to make sure the experience of our customers exceeds that of all of our competitors, and we are thrilled that you had such a great one with Matt. We look forward to taking care of all of your vehicle needs for years to come. Thanks again!!!

February 22, 2014

I cant say enough about your dealership We bought two cars at the same time in 2012 The service people from the top to the people that work on our cars are just great. I tell everyone this is the place t More

by heringhaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 22, 2014 -

White's Toyota of Lima responded

Wow, thanks Don! From providing our waiting customers with a newspaper, to having coffee available on the house, we truly love providing our valued customers with the best experience they can possibly get. Tell the rest of our friends in Ottawa we said hi, and we'll see you next time! Thanks again Don!!!

February 20, 2014

We had a great experience at Allan Nott Honda. We originally considered purchasing a used vehicle. After looking at the new vehicles and comparing the pricing we decided on new rather than used. Our More

by Mbrunson75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Kowalski
Feb 22, 2014 -

White's Toyota of Lima responded

We are so thrilled that you love your new Odyssey! And we're also glad you were pleased with your overall experience here at Allan Nott. Thank you to you and your family, Mbrunson75. We look forward to helping you out with all of your service and sales needs!

February 19, 2014

As soon as I came in I was greeted with a smile by the service team. I personally worked with Jessica during this visit. Jessica goes above and beyond the task of just fixing your vehicle. She made sure I More

by Lil_Biggie0684
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 19, 2014 -

White's Toyota of Lima responded

Thanks for recommending us, Lil_Biggie0684! Everyone at Allan Nott, whether it be in sales, service, or parts, takes great pride in doing what they can to meet your automotive needs with a smile! Please do recommend us to your friends, family, and neighbors!

February 18, 2014

Very friendly and concise service. I was pleased by all aspects of my experience and the dedication put into my purchase. I went in for a service on my leased 2012 Honda Civic which was approaching its mil More

by devinski33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Kowalski
Feb 19, 2014 -

White's Toyota of Lima responded

We're glad we were able to help, devinski33! And what a sweet ride the new 2014 Civic is, right!? We do what we can to help out our customers with a fair price, full tank of gas, and a free car wash for the duration of the lease! Thanks for letting people know about what they can expect when they come in to Allan Nott Honda Toyota.

February 17, 2014

I love going here for service everyone is always so nice and helpful. Jeff was very upfront and honest with what needed done. I'll never go to another Honda dealer again. Thank you very much! More

by Nikijo4062
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nikole coppler
Feb 17, 2014 -

White's Toyota of Lima responded

Your welcome! and Thank you!!! We look forward to keeping your business for many, many years Nikijo4062. Honesty is a very important policy here at Allan Nott. "Integrity" is one of our core values here, and we think honesty plays a big part in that value.. Thanks again!

February 16, 2014

Since I have bought my Honda Odyssey I have had great service every one has been very nice, but I guess the one that was the best for me was Jeff, very pleasant always a smile and courteous. More

by KarenDavisson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2014 -

White's Toyota of Lima responded

We love Jeff here as well! Here at Allan Nott we try to stick to our guns on what we call the "20 foot rule". This is our dealer wide rule that everyone within 20 feet of each one of our staff is welcomed with a smiling greeting and that all of our great customers are tended to by a staff member. Thank you KarenDavisson, and we look forward to taking care of anything your Odyssey needs for years to come.

February 15, 2014

Doesn't matter which car I bring, I'm always taken care of. Special mention to technician Bill Clark for taking care of my Hondas! More

by Brogee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 17, 2014 -

White's Toyota of Lima responded

Bill and the rest of the folks here at Allan Nott are more than happy to service any and all of your vehicles, Brogee! We take a tremendous amount of pride in tending to all of your Honda needs. Keep coming back!!!

February 13, 2014

Great job thanks matt.... John Gould is an awesome salesman as well...had negative equity but Matt and everyone else did the best they could with my trade. Thanks More

by swarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 13, 2014 -

White's Toyota of Lima responded

In doing everything we can to make your entire experience as great as possible, we do the best we can with whatever situation we are presented with. It was a pleasure doing business with you, swarty! Thanks and come again!

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