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White's Toyota of Lima

Lima, OH

4.6
2,466 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,466 reviews

February 10, 2014

Everyone is so nice and attentive. When I was waiting for a shuttle ride, both round tables were full and I was standing in my heels waiting and was getting fatigued and someone must have noticed and the More

by ckimmett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I had one guy check me in and another guy check me out and I don't remember either name
Feb 10, 2014 -

White's Toyota of Lima responded

Here at Allan Nott, we strive to make sure that our customers' experience is as pleasant as possible. We are very happy you were satisfied with our shuttle service, and our great drivers Chuck and Don! Come back any time. Thanks ckimmett!!!

February 10, 2014

From the moment my wife walked in with my daughter, who had to use the toile to the time of delivery of our vehicle, my family and I felt very welcome. Our sales rep, Ray was a pleasure to work with. Ove More

by davidolivarez5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray James
Feb 12, 2014 -

White's Toyota of Lima responded

We are happy to be able to help! I will make sure Ray knows of the kind things you have said about him. Please do recommend us to your friends, and we look forward to seeing you in for your first service appointment! Thanks!!!

February 10, 2014

I think I will be doing business with you all again.it was like I was a star they rolled out the red carpet thanks More

by kimrowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Kowalski
Feb 12, 2014 -

White's Toyota of Lima responded

We do our best to treat all of our customers like stars, kimrowe! It's all part of how we offer a truly better experience, here at Allan Nott. We can't wait to see you again!

February 09, 2014

Brian was awesome again!! Told him what we were looking for pricewise for my daughters first car purchase & he got her exactly what she could afford as an 18 yr old/soon to be college student. More

by Leah Rohrbach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 10, 2014 -

White's Toyota of Lima responded

Thanks, Leah Rohrbach! We think Brian is awesome too!!! Hopefully your daughter has an amazing college experience. We're thrilled we were able to be part of this incredible journey for you and your family. Take care!!!

February 04, 2014

Went above and beyond . Very helpful. George was very helpful and patient with me . He made sure I got the truck I wanted.thank you More

by Mickey70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George pulfer
Feb 05, 2014 -

White's Toyota of Lima responded

Thanks for choosing us, Mickey70! We do everything we can to make sure our friends get just the right unique vehicle! We look forward to having you back in for all of your automotive needs! Thanks again!!!

January 30, 2014

The customer service provided was amazing. Josh was incredibly friendly and very very helpful with helping me pick out my first ever newly purchased car. Even after the sale he has called to check in More

by matteilerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 30, 2014 -

White's Toyota of Lima responded

matteilerman, I will be sure that Josh is recognized for his customer service and professionalism in dealing with you. Having the sales professionals follow up with our customers is just a small part of what we do in order to make sure that you truly have a "better experience" with us here at Allan Nott. We look forward to seeing you back here in the future, both for service appointments and also for future vehicle purchases! Thank you so much!!!

January 30, 2014

First time buyer I had no idea what I was doing. Josh was great in explaining everything to me and my fiancé. He explained the differences between leasing and buying. He answered all our questions and took h More

by mbush0929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh Gould
Jan 30, 2014 -

White's Toyota of Lima responded

Well thanks for picking us, mbush0929! We look forward to being your home for any and everything automotive for many years to come! Josh, and everyone else at the dealership, thanks you!

January 30, 2014

Allan Nott Honda has Excellent customer service! Will continue to purchase vehicles from this location and continue to trust them for all our service needs! More

by rickandreatj2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 30, 2014 -

White's Toyota of Lima responded

Thanks for the kind words, rickandreatj2! We take a great amount of pride in our customer service and we hope that you will in fact continue to trust us with all of your automotive needs for years to come! Thanks again!

January 30, 2014

My car battery died. I called in a panic as it was nearly 5:50 p.m. Jessica told me if I could get there by 6:00 they could get me a new battery. I was able to have a coworker jump start the car and was able More

by ckborn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 30, 2014 -

White's Toyota of Lima responded

Hi ckborn, "urgency" being one of our core values, we make sure that everything is taken care of quickly and efficiently. Jessica and Andy got you right in and took care of your battery situation not because it was convenient to them personally, but because it mattered to you. We hope that your experience was good enough that you will continue to come back and see us! Thanks!!!

January 29, 2014

I did not have an appointment for service, but was planning on picking up a new car. While I was there, the service dept. checked my tire pressure alerts and found and repaired a hole in the tire. Jef More

by amy1204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 29, 2014 -

White's Toyota of Lima responded

You're very welcome Amy, and thank you! It is fantastic to see "attention to detail", which is one of our core values, being practiced every day with the folks in the service department. Let us know if we can do anything else for you in the future!

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