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White's Toyota of Lima

Lima, OH

4.6
2,469 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,469 reviews

November 01, 2013

Brian and Tonya were there to meet my needs. That set Brian and Tonya were there to meet my needs. That set me up with the right car at the right price. The whole buying experience was such a plea More

by melbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Shellenbarger
November 01, 2013

This is my second lease from Allan Nott. Adam Cox has been my sales person each time and is very knowledgeable and thorough. I loved the "no hassle" experience and the efficiency. I would recommend All More

by llcrnk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Kowalski
October 30, 2013

Ihave been coming here for at least 5years and have always been treated like I was part of the family. I love the way me and my family is treated. This dealership will always be number one to me and my More

by sturg53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 29, 2013

I like the personalized service, attention to detail and explanation of the type of service needed and why it is needed. The center itself it immaculate, and EVERYONE is friendly and courteous. My vehicle More

by pattisford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 27, 2013

The service was great, everyone was friendly and willling to answer any questions, The quality of work was top notch and and the overall experience was great . I would definity refer this dealership to other More

by josey5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brett
October 26, 2013

From the moment we entered the lot, we were treated like we were some big time customer, and we were just out of town visitors there for an oil change. It was great! The service guy found another problem w More

by floridamom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keaton Meadows
October 23, 2013

Very positive experience last Saturday while having my Honda CRV (2012) serviced. I was very happy to be able to get in Saturday as I made a an appt. for an oil change late in the week and they could wor More

by peridot2003
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Youngpeter
October 23, 2013

My husband loved that we did not feel pressured and Shawn was patient to answer all of our questions. He made our experience no hassle and a positive one. I love that he did not try to pressure us into anyt More

by Monarch1900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 23, 2013

I have always been pleased with the service I have received with Alan Nott Honda, however, this time I was very disappointed. I had an appointment to get my oil changed at 9:30am. This is somethin More

by Auntbea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 07, 2013 -

White's Toyota of Lima responded

Hello Auntbea, We are very sorry about your negative experience here at Allan Nott. We pride ourselves on our great customer service, and the everlasting positive relationships we form with you customers. We will do our best to ensure that this never happens again. If you would like, please present this page to our service department, and your next oil change will be on us. We look forward to making it up to you!

October 19, 2013

I feel blessed to have an excellent and experienced sales person like Shawn take care of me. He was very understanding when I purchase my car. Upon my arrival he had told me about a 2013 Toyota Camry that More

by jcaud01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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