White's Toyota of Lima

We had been in the market for a certified used Sienna for about two months. We had a previous deal lined up and drove from Cincinnati to Cleveland, where during the test drive, the van smelled like a wet do about two months. We had a previous deal lined up and drove from Cincinnati to Cleveland, where during the test drive, the van smelled like a wet dog, had rust under it, and had a rattle that I am still not sure was ever really identified. We wasted 4 hours to get there, 3 1/2 there, and 4 to get home with no van. We were extremely leery of having to go too far away to get another van and end up coming home empty handed again. Through emails, we were able to negotiate a price for the van we got at Allan Nott, hoping the experience would be better than the first in Cleveland. When we test drove the van, it was exactly what we expected a Certified Toyota to be! Tonya and Jeff were beyond wonderful to deal with and made the whole transaction simple and worth the two hour drive to visit them! My brother, who worked at a car dealership for a while, was also impressed with them! There are many Toyota dealers here in Cincinnati and we had visited them prior to going to Allan Nott, but the service was lacking. We will definitely drive up to Lima and visit Allan Nott for our next car when the time comes! I highly, highly recommend them! More

Very Quick Service. In and out in the same day and was done even earlier then expected. The service was great and very friendly. Would go back. done even earlier then expected. The service was great and very friendly. Would go back. More

Service was thorough and professional. The service coordinator pointed out needed repairs with no pressure to have them completed immediately. We have always been pleased with service,provided. coordinator pointed out needed repairs with no pressure to have them completed immediately. We have always been pleased with service,provided. More

Tom was very considerate and explained all the features on my new car in a courteous manner. The dealership was busy but he took the time to meet our needs. He even help me set up my blue tooth. Thanks T on my new car in a courteous manner. The dealership was busy but he took the time to meet our needs. He even help me set up my blue tooth. Thanks Tom, I love the Honda CR-V. The bottled water pushed me into getting the leather seats and extra features --of which I am very grateful! Gregg and Sharon Noffsinger More

I found the employees at Allan Nott to be friendly and informative. We took our van in for a recall repair and asked them to check an automatic door that was't working correctly. They took care of all ou informative. We took our van in for a recall repair and asked them to check an automatic door that was't working correctly. They took care of all our problems. Dale Madison 5314 Count Road 65 Ada,Ohio 45810 419-634-6858 dcmadison70@yahoo.com More

Brett Condin was excellent in listening to my service needs for both Hondas needing service and providing feedback on the Service Reminder/Confirmation email sent prior to my appointment. All desired se needs for both Hondas needing service and providing feedback on the Service Reminder/Confirmation email sent prior to my appointment. All desired service items were concisely and accurately listed. Consultation from Mr. Condin (as well as his checking back with Mr. Bill Clark) upon completing diagnostics was quite helpful in decision making for 12+ year old Honda Odyssey Van service requirements and work completion scope. Overall cost of service (as well as application of provided coupons) was clearly appreciated. Time for Saturday maintenance service on 2010 Honda CRV was excellent. All parties are to be commended for a very pleasant experience !!! More

Stopped by just to test drive after looking at many cars at many other dealerships and Lisa Williams was very nice and helpfully. I had explained I received quotes from other dealerships but wasn't quit at many other dealerships and Lisa Williams was very nice and helpfully. I had explained I received quotes from other dealerships but wasn't quite ready to buy but Lisa and the sales manager met my best quote and offered me a fair trade which I was happy with. Although the exact model wasn't on the lot they were able to have it in less than 24 hours and we received it the next day. In addition they made the financing very quick and easy and were able to get me a very competitive interest rate. This is my third Toyota purchase from Allan Nott and they have always been a pleasure to deal with and Lisa always has a welcoming smile. I like dealing locally and intend on recommending them to anyone. Thanks, Matt Ward. More

I went to the Allan Nott Dealership to purchase a new Honda CR-V. Tom the salesperson was cordial and helpful, he let us test dive the car and explained some of the features to us, what our model option Honda CR-V. Tom the salesperson was cordial and helpful, he let us test dive the car and explained some of the features to us, what our model options were and the availability, when we got back to the showroom and started talking price, I showed Tom a printout that I had from Consumer Reports stating that the same make & model vehicle was available at Marysville for $2,361.00 less than the Invoice price of $24,875 - Allan Nott offered $24,259 as their selling price and held firm - I told them that I was interested in buying locally if they could approach the price of the Marysville dealer. The sales manager Adam arrived and informed me that there was no way that any dealer could sell that vehicle for that price and they were lying to draw us in. I called Marysville and confirmed the price, went back inside and informed Tom that they were serious and that I was willing to listen if they wanted to evaluate my trade in and see what the bottom line price was. My trade in was evaluated an they gave me their bottom number without revealing the price, Eric Martin, the General Manager appeared and asked what they could do to make this deal, I re-iterated my stance on the other price and asked what they were allowing for the trade, Eric revealed, in my estimation a very low number. Negotiations began to fall apart and I stood to leave and extended my hand to Eric, he told me in no uncertain terms to sit down we weren't done yet - it was OK for them to stand over me when they were talking, but not when I stood. Eric walked out obviously upset, he was beligerent, unaccomodating and rude. I went to Marysville, bought the same vehicle with 3 miles on it, for $22,514, what they agreed to with Consumer Reports and gave me $800 more for my trade than the Nott dealer and with no hassle. More

Our experience at Allen Nott Honda was exceptional. Our salesmen Tom was personable, friendly and very helpful. He managed to send us home with a '13 Odyssey equipped with everything we wanted at an unrea salesmen Tom was personable, friendly and very helpful. He managed to send us home with a '13 Odyssey equipped with everything we wanted at an unreal price. We had no intentions of purchasing a brand new vehicle and really only came to the dealership because it is the closest Honda dealership to drive a used Odyssey and we then planed to continue our search elsewhere. This stance was largely due to our previous experiences at this dealership leaving a lot to be desired. This recent experience has changed our feelings about the sales department and if the next vehicle we purchase is a Honda, we will with out a doubt be tracking Tom down. Tom, thanks for all of your work in getting us what we wanted for what we wanted. A+ More

Tom was a great sales man! He found me exactly what I was looking for in a timely matter. Not only did he make it a great experience for me, he gave me a great price. I was really impressed by the friendline looking for in a timely matter. Not only did he make it a great experience for me, he gave me a great price. I was really impressed by the friendliness of his service. He did a great job and I would HIGHLY recommend him to anyone! More