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White's Toyota of Lima

Lima, OH

4.6
2,493 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 688 service reviews

December 09, 2025

The service was great! Josh always does a great job with explaining the services needed and keeping me updated! More

by Regina I.
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2025

The service is great and they are very informative I was with my sister as she was looking to buy a new vehicle the service department took my sienna in early for service. We were both done at the same tim More

by jdkremer
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ashley Long
November 15, 2025

All went well ! Nice waiting room and Josh was super nice! Coupons always help I would definitely return More

by GNUNGESTER2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2025

My appointment was at 8am and I was there about 10 minutes early. I was only having my tires rotated and a light bulb changed and it took almost 90 minutes. The service is fine there but it consistent More

by Nancydaz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Josh Ritchie
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2025

I purchased my car from this dealership and have driven the 60 miles back to have my car serviced because of their professionalism, communication and kindness. You are not a number; you are their number o More

by Maumee
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Max Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2025

The Service Department stated that they did try to find the source of my complaint, but to no avail. More

by ALVASD
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure
September 07, 2025

Got rim replaced the tire was not installed properly they ripped valve stem when installing tire on new rim. My tire went completely while driving on new rim they did except any responsibility like it was no More

by stevevickery044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Ritchie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Asher
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Overall, great experience. The service was done in an efficient and timely manner. Communication was good. More

by HUELSMAN.TJ
Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Josh was extremely helpful, figuring out the problem immediately, and getting it resolved in a very short time period. Thank you. More

by MCROFT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Happy with the Service. Thank you for getting me in on short notice. Job done! More

by LKBEATTY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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