White's Toyota of Lima - Service Center

Customer Service The staff has always been courteous and helpful...I have had vehicles from here since the early 1980's and their service has been consistently excelle The staff has always been courteous and helpful...I have had vehicles from here since the early 1980's and their service has been consistently excellent! Thank you. More

The BEST! There is no company of any kind in this city that offers the level of outstanding customer service that Nott does! I am always impressed! There is no company of any kind in this city that offers the level of outstanding customer service that Nott does! I am always impressed! More

Car Repair Needed on Trip Home to Atlanta Thanks extended to Tom Pseekos and Brett Condon for the terrific way they handled our car repair needs. We were on our way home to Atlanta driving do Thanks extended to Tom Pseekos and Brett Condon for the terrific way they handled our car repair needs. We were on our way home to Atlanta driving down I-75 just north of Lima Ohio when the engine service light appeared on the dash, joined by a considerable loss of power to the vehicle (Odyssey). This occurred in the early evening on Friday and the dealership service area had closed. Tom guided us to the dealership for repairs to commence first thing in the morning, provided us with a temporary rental car and as well directed us to a local hotel for the evening stay. Brett took car of things thereafter and commenced a quick repair of the van first thing in the morning. We were back on our way before 10:30am. All the staff we met were extremely hospitable and professional. A well run operation. Louise and Paul McMullan More

Timely Service My vehicle service was done in a timely manner. They have a nice waiting room and offer free coffee , other hot drinks, and bottled water. My vehicle service was done in a timely manner. They have a nice waiting room and offer free coffee , other hot drinks, and bottled water. More

New Keys Made Stopped in without an appointment, they were very busy but still managed to get my vehicle done in a timely manner. Jeff in service is very organized Stopped in without an appointment, they were very busy but still managed to get my vehicle done in a timely manner. Jeff in service is very organized and professional. The staff is keeps you updated on the progress and it's a very positive atmosphere. More

Oil change Most friendly and reliable staff around. Very fast service and knowledgeable staff. Offer water and fruit to those people waiting for their vehicle. Most friendly and reliable staff around. Very fast service and knowledgeable staff. Offer water and fruit to those people waiting for their vehicle. I would highly recommend Allen Nott More

top notch I had a very good experience with sales and helpful employees all the way around. I have always recommended this dealership do to the trust I have in I had a very good experience with sales and helpful employees all the way around. I have always recommended this dealership do to the trust I have in the employees in all phases of dealing with them. More

got car in early - got car back early No questions about 2 recall fixes to be done. Got the car in the day before the appointment and they got going early and we got the car back early. No No questions about 2 recall fixes to be done. Got the car in the day before the appointment and they got going early and we got the car back early. No fuss - muss More

routine oil and tire rotation The actual service was great. They also notified me that it was recommended to change the air filter. They did and I think I get better gas mileage The actual service was great. They also notified me that it was recommended to change the air filter. They did and I think I get better gas mileage now. My only complaint is this is at least the second time that they have not reset the maintenance notification on the computer and it always comes up every time you turn the vehicle on that "maintenance is due"!! It is just irritating and it requires another visit to the dealership to get it rest. Very inconvenient! Everyone is very nice and always treats me well. I usually get in at my appointment time and out in very efficient time. More

Oil change & tire rotation. Dropped my car off for oil change & tire rotation. They told me it would be about an hour. I was dropped off at the Lima Mall and was picked up within Dropped my car off for oil change & tire rotation. They told me it would be about an hour. I was dropped off at the Lima Mall and was picked up within an hour. My vehicle was completed. Great service, friendly help. More