Back

Whiteface Ford

Hereford, TX

not yet
rated
123 Reviews

550 N 25 Mile Ave

Hereford, TX

79045

Directions

By Type

123 Reviews of Whiteface Ford

July 05, 2017

Working on it Bought a 2013 Ford F150 pick up from them. We had a misunderstanding about a running board repair that we are still working out. Robert Stiner (manage More

by cpbandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Stiner, Daniel Perez
Jul 05, 2017 -

Whiteface Ford responded

Mr. Bandy purchased a truck from us that is true. It had a dent in the corner of the cab that we agreed to repair. the running board was bent slightly and we agreed to straiten it. All of this was put into writing and Mr. Bandy agreed to the terms. We had the dent repaired and straitened the running board as agreed. When Mr Bandy picked up the truck he said that we agreed to replace not repair the running board. We told him we would be happy to install a new running board but he would have to cover the cost of the parts. He got angry and has been threatening my salesman ever since.

Jul 05, 2017 -

cpbandy responded

Said running board never did get repaired. Not the first time the truck was there for that, or the second time when I drove back to Hereford for what I thought was replacement. And at that time I was NOT told it was going to be straightened. And as for the threatening of your salesman, it didn't happen. Daniel was helpful and tried to do a good job. I also have lengthy conversations over text messages back and forth with him. All the proof is there.

Jul 06, 2017 -

Whiteface Ford responded

You just agreed in your resonse that when you bought the truck, we only agreed to straiten the running board not replace it. If you will remove the review we will stick to our original agreement to fix the running board

July 04, 2017

2014 Outlander Jose Morales, my salesman was very helpful. He listened to what I needed and helped me find the perfect car for my family at a payment that I am com More

by ronicake1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Morales
July 03, 2017

Perfect Service I was in look for a vehicle, but had no idea what I wanted. Thanks to Jose Morales I found a car that i completely fell in love with. Definitely recom More

by Erika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Morales
July 03, 2017

Excelente ??Gracias Jose Morales por ayudarme a obtener mi caro sin crédito. Recomiendo tus servicios por tener paciencia, explicarme todo, y ajustar el sistema More

by Lupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Morales
July 01, 2017

Excellet service Great folks excellent to work with. I would recommend them to anyone who wanted a new vehicle for a fair deal and good value for my trade in. More

by Dave0915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Perez
June 30, 2017

WhiteFace Ford Is Amazing! Awesome experience for buying my first car! Amazing people who help me out today Jose made everything simple and exciting!!! Thankful for my first new More

by Lorenzo_Sifuentes16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Morales
June 29, 2017

Five stars The service I received here was awesome. Matthew and Daniel we're just too patient with me. And Aaron worked some true magic to get me financed. It's More

by avila1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Argo, Daniel Perez, Matthew Perez
June 25, 2017

No Hassle car purchase Great customer service, no hassel, did most of the work before having to go to the dealership. Once at the dealership the process was very quickly don More

by Bobby Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Morales
June 23, 2017

New vehicle Friendly and easy to do business with. Would recommend anyone to come to Whiteface Ford to buy a new vehicle or have one serviced. Large selection of More

by Blizzard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Gresham
June 21, 2017

Ford Mustang The Service was great Matt and Daniel Helped me find the car I loved and would be happy with they went into detail with every test drive on every deta More

by Aerial Elizondo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Perez, Matthew Perez
...
9
...