
Whitten Brothers Mazda
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 195 reviews
Exceptional Experience :) The team @ Whitten Brothers Mazda make car buying an easy, exciting process. My sales consultant, Bill Edwards, was genuine, knowledgeable, and very e The team @ Whitten Brothers Mazda make car buying an easy, exciting process. My sales consultant, Bill Edwards, was genuine, knowledgeable, and very efficient. I am looking forward to continuing to build a strong relationship with Whitten as I bring my 2015 Mazda3 in for routine service. More
Schedule Maintenance I've never had anything but a positive experience at Whitten Service. I bring both of my vehicles in for service and Michelle always takes care of me I've never had anything but a positive experience at Whitten Service. I bring both of my vehicles in for service and Michelle always takes care of me. She is great to work with. More
Go see Daniel I went to the Johnston Wilis dealership to test drive a vehicle that I had seen on the Whitten Mazda website. I looked at multiple vehicles and asked I went to the Johnston Wilis dealership to test drive a vehicle that I had seen on the Whitten Mazda website. I looked at multiple vehicles and asked a ton of questions. Daniel O'Reilly was knowledgeable, easy going and very patient. Excellent customer service! More
Overall very good experience Brought my Jeep in for some routine maintenance and everything went smoothly. I definitely recommend the Whitten Advantage program that offers free r Brought my Jeep in for some routine maintenance and everything went smoothly. I definitely recommend the Whitten Advantage program that offers free routine oil and filter changes and the loaner car for the day. This is a great convenience for dropping off my car for service @ 7:30am, having a car to get to work by 8am, and then coming back in the afternoon once all the work has been done without having to ask a friend for 2 rides in a day. More
Great used Toyota at a Mazda Dealership Need a caring professional to fill your used car needs? Contact Megan Reid at Whitten Brothers Mazda and let her walk you through their selection. A Need a caring professional to fill your used car needs? Contact Megan Reid at Whitten Brothers Mazda and let her walk you through their selection. Already know what you want like we did? She knows her inventory and will do everything in her power to get you the deal you are looking for. Great experience. Thanks Megan. More
A surprisingly pleasant time Whitten Brothers off of Midlothian Turnpike came through for me. What is mostly the dreaded experience turned out to be shockingly easy and rewarding Whitten Brothers off of Midlothian Turnpike came through for me. What is mostly the dreaded experience turned out to be shockingly easy and rewarding. Everyone there was pleasant and nice, as they should be. What really set them apart I felt was my sales associate. I am in sales and deal with sales people all the time. It was truly luck I found someone I could talk to. Can't speak for all the salespeople there, but if you want to deal with someone who is respectful and will go the extra mile for you talk to Graham. I don't write reviews but I always read them before purchases. Graham Redfern showed me every car,truck,suv I wanted to see for over 2 hours. May not seem like a big deal but it was freezing artic weather with ice everywhere. He didn't say come back another day or its getting cold. He asked what else would I like to see and answered my questions. If you go by Whitten Brothers I would definitely make an appointment to see Graham because I think this guy should busy all day. He defintly was with me and my OCD nature. I would highly recommend giving them a look at your next purchase. More
Great Buying Experience Buying a car can be very stressful, but working with Bill Edwards made the experience stress free and enjoyable. He worked with me to find the right c Buying a car can be very stressful, but working with Bill Edwards made the experience stress free and enjoyable. He worked with me to find the right car, answered all my questions and helped me through the purchasing experience. While I felt other dealerships were trying to take advantage of me, I felt everyone at Whitten Bros. was honest and wanted to keep me as a customer during and after the sale. I would wholeheartedly refer friends to Whitten Bros! More
Purchase of a pre-owned Jeep Cherokee Worked with Conor O'Hanlon and loved the no pressure sales. We drove several cars and still hadn't found what we wanted. He drove to the Ashland loc Worked with Conor O'Hanlon and loved the no pressure sales. We drove several cars and still hadn't found what we wanted. He drove to the Ashland location to pick up a vehicle and brought it back for us and we loved it. He listened to what we wanted and found the perfect vehicle. We ended up purchasing and had an overall great experience. More
Thanks Robert King and the Whitten Team My wife and I actually have purchased 2 vehicles from these folks. We worked with Robert king and he was fantastic!! He let us take our time to make o My wife and I actually have purchased 2 vehicles from these folks. We worked with Robert king and he was fantastic!! He let us take our time to make our decision and they gave us twice what we thought we could get for her trade. The whole experience was hassle and pressure free. I would highly recommend Robert King and Whitten Brothers to anyone looking to purchase a new vehicle. This was one of the best car buying experiences we have ever had. More
I bought a pre-owned Kia I saw on the internet..great van A little disappointed that when I picked it up it wasn't cleaned, even though I waited an hour. The electric door didn't work. The manager took care o A little disappointed that when I picked it up it wasn't cleaned, even though I waited an hour. The electric door didn't work. The manager took care of this right away to my satisfaction. The door took a few days to get the part. They gave me a jeep to drive in the process. They delivered on everything they said. I am very pleased and will go there first when I need a vehicle in the future. More