Whitten Brothers Mazda

A Great Dealership I looked all over Maryland and Virginia for a 2014 Mazda Miata. Time and time again, dealerships wanted to sell me what was on their lots versus what I looked all over Maryland and Virginia for a 2014 Mazda Miata. Time and time again, dealerships wanted to sell me what was on their lots versus what I wanted. However, Whitten was the exception. I talked to Whitten's GM regarding my frustration with previous dealerships and my needs. GM located the exact car I wanted within 3 hours and we agreed on a price, over the phone, within 2 hours. I was met by the Sales Consultant upon arrival at Whitten Mazda. I received great customer service...from painless and efficient paperwork process to car being prepared and ready to go. I was in and out of Whitten in less than 2 hours. I found the entire car buying experience to be stress free and top notch. More

I had the best experience I could have asked for from a car buying experience. Robert went above and beyond to find the exact car I wanted. Robert was superior in his sales technique, never being pushy and car buying experience. Robert went above and beyond to find the exact car I wanted. Robert was superior in his sales technique, never being pushy and always looking out for my best intrest. Willie also went above and beyond helping to locate the vehicle I wanted and ensuring that it arrived in a timely fashion and was within my price range. Thank you so much Whitten Mazda for a superior car buying experience! More

I had my 1990 Miata in for a brake issue. It was "repaired" in such a way that I had to return it and have new pads and rotors installed. On a separate occasion, I had brought the same car in for se "repaired" in such a way that I had to return it and have new pads and rotors installed. On a separate occasion, I had brought the same car in for service because it was running very rich and was throwing a code for the air flow meter. I was told that they would not work on the car because it is "too old" and because of all the "aftermarket parts". Yes, I have modified the car, but the engine internals, wiring, and engine management system are all original and unmolested. Huh. A Mazda shop that refuses to work on Mazda vehicles? Who would have thought. I interpreted that as either a lazy tech that didn't want to troubleshoot, or a lazy tech that couldn't figure out why there is no place to plug in an OBDII scan tool. It turned out that my issue was caused by a "repair" that was made by the service department in question on another unrelated visit. And last but not least, they swindled my wife out of $60 on a "free" oil change for her new Mazda 3. Take this advice for what it's worth - save yourself the aggravation and go to Pearson. More

Price was below invoice and there was minimal haggling. Environment was professional, well-maintained and staff was friendly and helpful. Salesman was very thorough and ensured I was comfortable with Blue Environment was professional, well-maintained and staff was friendly and helpful. Salesman was very thorough and ensured I was comfortable with Bluetooth set up and Navigation, prior to leaving with my new car. More

Melvin worked hard at getting me a deal that I could afford, and at the terms I stated. It was nice having a friendly sales rep who understood my needs. I would definitely recommend him to my family a afford, and at the terms I stated. It was nice having a friendly sales rep who understood my needs. I would definitely recommend him to my family and friends. More

Mr. Edwards understood my price point and vehicle needs and patiently assisted me in getting the perfect vehicle for my family. The entire staff was friendly and explained all steps. An extra thank you to and patiently assisted me in getting the perfect vehicle for my family. The entire staff was friendly and explained all steps. An extra thank you to Mr. Roberts who assisted me without any rewards until Mr. Edwards was able to take over the process. More

This have been one of my best buying a car experience. Mr. Roberts was patient and listen as to with I was looking for in a vehicle. He did not try to just sale me anything. He knew I was working on a bud Mr. Roberts was patient and listen as to with I was looking for in a vehicle. He did not try to just sale me anything. He knew I was working on a budget and he found me something in the price range I needed. The whole staff was great and I look my new car. More

I am very happy with my experience of buying a vehicle a vehicle at Whitten Bros. The salesman was very friendly and knowledgeable. He was easy going and honest. The same can be said of the manager and fina vehicle at Whitten Bros. The salesman was very friendly and knowledgeable. He was easy going and honest. The same can be said of the manager and finance manager. Great experience. More

The is our second time buying a vehicle from Whitten Brothers. Their experience, knowledge and customer service by far exceeds any other dealership that we have dealt with over the years. Larry Fibbiani Brothers. Their experience, knowledge and customer service by far exceeds any other dealership that we have dealt with over the years. Larry Fibbiani is a wonderful person to do business with. He was very informative and stayed with us through the whole process without being "pushy" at all. Chris Page made the financial part of the deal pleasant and easy. We will definitely return for future purchases and will refer many friends to them! More

Just happened to travel from Palmyra to Richmond to see the Dolphin Gray Mazda Miata MX-5 Grand Touring roadster and determine if we liked the color. When I called, prior to leaving the house, Willie Stew the Dolphin Gray Mazda Miata MX-5 Grand Touring roadster and determine if we liked the color. When I called, prior to leaving the house, Willie Stewart (Sales Manager) happened to answer the phone and confirmed the car was on the lot. Once we got there, Bill Edwards took care of my wife and I. This was the most pleasant experience I've had buying a car since everyone was so friendly. Even Chris Price (Business Manager) was great to wrap up the financial paperwork. Great job, everyone!!! We know where to go for our next Mazda! More