Whitten Brothers Mazda

Great Sales Team I purchased a 2018 Mazda CX 5 from Whitten Mazda. I worked with Melvin Roberts and Nick Burton on the purchase. They both were very accommodating, p I purchased a 2018 Mazda CX 5 from Whitten Mazda. I worked with Melvin Roberts and Nick Burton on the purchase. They both were very accommodating, professional, and friendly. The entire purchasing process from start to finish only took a couple of hours. It was a total hassle free purchase! Melvin and Nick made sure that we were happy with the entire process and followed up appropriately. I would certainly recommend them and the dealership to my friends and family. More

Felt Easy I wasn’t in the market for a new car, but when mine was totaled I had no choice. I went in with what I wanted and what I wanted to spend and Harold an I wasn’t in the market for a new car, but when mine was totaled I had no choice. I went in with what I wanted and what I wanted to spend and Harold and team made the process pretty easy. Thanks! More

Happy repeat customer We bought our fourth Mazda and fifth vehicle from Whitten Brothers last night, and couldn't be happier with the overall experience, and especially Bil We bought our fourth Mazda and fifth vehicle from Whitten Brothers last night, and couldn't be happier with the overall experience, and especially Bill Edwards. We have worked with Bill on every Mazda purchase, and he is always friendly and helpful and works hard to ensure we are totally satisfied. We will continue to do business with Whitten Brothers, and Bill Edwards, whether it's purchasing, selling, or servicing our vehicles. More

Nice service Bill Edwards introduced me to this nice 2017 Mazda 6 after he toured me around and show me the car I was sold within Minutes, I got a good deal thanks Bill Edwards introduced me to this nice 2017 Mazda 6 after he toured me around and show me the car I was sold within Minutes, I got a good deal thanks to Bill Edwards More

Worth the drive I drove up from Newport News because I saw online they had a larger selection of used Mazdas than I could find locally AND the prices were more afford I drove up from Newport News because I saw online they had a larger selection of used Mazdas than I could find locally AND the prices were more affordable!!!! Melvin spent a lot of time with me and made sure I got the car I wanted. They worked with me and got my payment down to the level I was comfortable with. These guys really want to sell their cars! Honest and fair. More

New Vehicle Purchase Besides Melvin showing us around all the great invnetory at Whitten he was very friendly and welcoming to my entire family that was there for the purc Besides Melvin showing us around all the great invnetory at Whitten he was very friendly and welcoming to my entire family that was there for the purchase of my vehicle. Both him and the manager worked as hard as they could to make me a satisifed customer. More

Great experience We are very happy with our SUV purchase at Whitten Brothers Mazda. We were looking for a used manual transmission CX-5, which are not always easy to f We are very happy with our SUV purchase at Whitten Brothers Mazda. We were looking for a used manual transmission CX-5, which are not always easy to find. The process from start to finish was easy and enjoyable. Special thanks to Melvin Roberts, who helped us through the process. Thank you! More

Great Service Last week I started looking for a new vehicle. Looked at close to 10 vehicles. It was a draw between 2 Compact SUVs. After a lot of research and compa Last week I started looking for a new vehicle. Looked at close to 10 vehicles. It was a draw between 2 Compact SUVs. After a lot of research and comparison,I picked a Mazda. But what made it a easier decision was the customer service I received from Harold and Nick. Harold listened to exactly what I was looking for and showed me the right one for me. No fuss that some dealerships do by showing multiple vehicles that they feel is "a fit". Harold and Nick ensured I knew what options the SUV had and answered all my questions. In addition there was no pressure when I advised I was still planning on looking at other vehicles. Once I made my final choice Harold and Nick made the purchase easy and hassle free. As well as having it ready a day earlier than originally expected. They exceeded my expectations and I will have no problems recommending them to anyone I know in the market for a new vehicle. More

Finally My experience at Whitten Brothers is somewhat limited to my dealing with Product Specialist Bruce Anderson. General Manager & Business Manager were fi My experience at Whitten Brothers is somewhat limited to my dealing with Product Specialist Bruce Anderson. General Manager & Business Manager were fine but since I wasn't after financing nor add-on options which under other circumstances may have been appropriate, Bruce was my quarterback through the purchase process and kept it simple. I came to Richmond from Raleigh because the dealers I tried here couldn't do "simple"-- what I thought should be a fairly simple transaction between informed adults. Instead, nitrogen in tires and other "mandatory" doodads drove the advertised price up well beyond what I stressed repeatedly was my limit. Bruce is an adult, respectful of my goals in making a purchase at a price which compensates him and his dealership while working to stay within my budget. No pressure, just peeling the layers of pricing back in a clear, understandable fashion. So Whitten's stated price is the price except for the Documentation fee which seems to be a fixture everywhere. So allow for that to be added to the advertised price. I was after the "out the door" price includingthe Doc fee, taxes, etc. I.E., Everything. It took Buce about 60 seconds to make that number crystal clear. Very refreshing! New or used, I would seek out Bruce the next time I wanted to purchase, even with a three hour drive. He's an example of a very experienced, knowledgeable grown up product specialist who makes it easy to buy what you want, not what a dealer may just want to sell. Highly recommended! More

A Vet At His Best As soon as I entered I was directed straight to Bill. Very very knowledgeable, courteous, humorous, easy going and honest. I highly recommend his serv As soon as I entered I was directed straight to Bill. Very very knowledgeable, courteous, humorous, easy going and honest. I highly recommend his service. More