Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Good Family owned car Business Sales man "Josh" was great as was management and finance department! upfront competitive pricing. Best prices on Certified Chrysler Pacifica in 200 m Sales man "Josh" was great as was management and finance department! upfront competitive pricing. Best prices on Certified Chrysler Pacifica in 200 miles. Thank you! More

Great sales experience! This was a fantastic place to visit. I worked with them for about 2 weeks and they were awesome through the whole process. I am not an easy customer a This was a fantastic place to visit. I worked with them for about 2 weeks and they were awesome through the whole process. I am not an easy customer and Errol Raj was awesome! Seriously that guy is second only to his brother Kevin Raj. Come visit this place and see a Raj if you need a vehicle. More

Excellent customer service I purchased a vehicle and the staff was very helpful and had great customer service. They answered all my questions and made the buying process simpl I purchased a vehicle and the staff was very helpful and had great customer service. They answered all my questions and made the buying process simple. More

Excellent professional who gave exceptional customer service The personnel that I was able to work with at Whitten Brothers did an outstanding job ensuring that my needs for the vehicle were meet. Trevon Geridea The personnel that I was able to work with at Whitten Brothers did an outstanding job ensuring that my needs for the vehicle were meet. Trevon Gerideau helped me find a car that fit my needs quickly due to his ability to listen to those needs and learn what I need based on the stories I told. He proved himself to be a great help. The employees worked together to make it the easiest transaction they could. OUTSTANDING! (very happy about the car as well.) More

responsive to my questions Upon my arrival I was greeted by Jon Burfoot who made every effort to explain the process while waiting to see vehicle. On the test drive was patient Upon my arrival I was greeted by Jon Burfoot who made every effort to explain the process while waiting to see vehicle. On the test drive was patient by way of listening to my questions The sales manager Jeff (I don't remember his last name ) was very accommodating. Overall a very pleasant experience. More

Outstanding customer service! My wife and I have purchased a lot of vehicles over the years from Priority and Crossroads but the level of customer service that we received at Whitt My wife and I have purchased a lot of vehicles over the years from Priority and Crossroads but the level of customer service that we received at Whitten Brothers of Richmond was far superior to any customer service we've experienced at other dealerships. Bruce Anderson was by far the most professional and personable salesman we've ever worked with. Bruce's work ethic and our experience with all of the personnel at Whitten Brothers has made us customers for life. More

Best Car Buying Experience Overall, Whitten Brothers of Richmond provided the best car buying experience that I have ever had. Kevin Raj is second to none when it comes to profe Overall, Whitten Brothers of Richmond provided the best car buying experience that I have ever had. Kevin Raj is second to none when it comes to professionalism and dealer-client interaction. He made the process easy and by the time I drove off the lot with my 2017 Durango R/T, I felt like I had made a new friend in addition to getting a sweet new ride. Everyone I interacted with there from start to finish was top notch. If you are looking for a vehicle you would be doing yourself a disservice not to check these guys out! More

The service at the Parts Department is Amazing I needed to check my spare remote access key to my 2013 Jeep Grand Cherokee.. It would sound an alarm and I had a guy at a local hardware store insta I needed to check my spare remote access key to my 2013 Jeep Grand Cherokee.. It would sound an alarm and I had a guy at a local hardware store install a battery and it did not work properly as in the alarm would go off for no reason. I called the dealership and spoke with Chris and then I brought the key in. I was fortunate that Chris in the Parts Dept. was working. He cleaned the inside of my key thingie , changed the battery and tested it. It works perfectly and thanks to Chris I did not need a new key. Thank you Chris !! More

Almost as much fun as shoe shopping! As someone who normally dreads buying a car, I can honestly say Howard made the experience as seamless and painless as possible. He listened to my ne As someone who normally dreads buying a car, I can honestly say Howard made the experience as seamless and painless as possible. He listened to my needs, found the Jeep that matched my requirements and kept me in the loop along the way. He was professional and kind. A true gentleman! More

Personable Interaction, Honest Communication and Information Worked with Kevin who provided an ideal level of salesmanship through-out my transaction. He was quick with answers to questions and following up on Worked with Kevin who provided an ideal level of salesmanship through-out my transaction. He was quick with answers to questions and following up on items as promised while I was in the dealership and after leaving with the vehicle. The rest of the dealership staff each contributed to my experience at Whitten Brothers topping any of my previous dealership car-buying experiences. A call out to Margaret especially for gathering answers to Kevin and my questions as needed. To take the buying experience to the next level time still needs to be cut from the process - but this is best you will be treated in the Richmond area! More