Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Howard Hall was great. The Sales Manager that made the call is not prepared to deal with higher demographic customers. Needs more professionalism. The finance manager is The Sales Manager that made the call is not prepared to deal with higher demographic customers. Needs more professionalism. The finance manager is impatient and twice - when i asked a question, he said "i just explained that to you ". Howard Hall was the true professional that i dealt with More

Josh Turner was excellent Custom ordered new Jeep and while it took longer than originally expected Josh Turner was fantastic in keeping me informed. Would definitely recommen Custom ordered new Jeep and while it took longer than originally expected Josh Turner was fantastic in keeping me informed. Would definitely recommend his services! More

Great service as always. I have bought 4 cars from them and will continue to purchase from them. The customer service is exceptional. Bruce was a great salesperson and our go I have bought 4 cars from them and will continue to purchase from them. The customer service is exceptional. Bruce was a great salesperson and our go to person when we want to purchase. All the others that I have come in contact with as well has been helpful. More

Special Delivery The salesman and staff at Whitten Jeep Midlothian Turnpike were top notch. I came into the store knowing exactly what I wanted and was quickly assist The salesman and staff at Whitten Jeep Midlothian Turnpike were top notch. I came into the store knowing exactly what I wanted and was quickly assisted to get me out of the door in a new Jeep. Both Wilbert and Jay were exceptional. Witten even delivered the vehicle to my home as the financing from my bank took longer than expected. Thank you again, Laura Mumford More

Quick, Easy Purchase Josh was phenomenal - he was extremely intelligent and knew everything about my Jeep. He made the process as quick and painless as possible and was al Josh was phenomenal - he was extremely intelligent and knew everything about my Jeep. He made the process as quick and painless as possible and was all around a really cool guy and fun to work with. I would recommend Josh to anyone looking for a new car. More

Another great experience Baseball made himself available at my schedule. Not too pushy and let me move at my pace. This is the 3rd vehicle from Whitten bros now. Baseball made himself available at my schedule. Not too pushy and let me move at my pace. This is the 3rd vehicle from Whitten bros now. More

Straight Forward Purchase Process The purchase was straight forward without price haggling. The prices on the web were the ‘real’ prices without any hidden fees, terms, or conditions. The purchase was straight forward without price haggling. The prices on the web were the ‘real’ prices without any hidden fees, terms, or conditions. The sales team was supportive and helpful throughout the process. And you cannot beat their Whitten Advantage program! Thanks Whitten! More

Excellent experience, returning Whitten customer. My wife's Jeep was recently totalled in accident. Monty found the exact Jeep my wife was looking for, and on experience, returning Whitten customer. My wife's Jeep was recently totalled in accident. Monty found the exact Jeep my wife was looking for, and on the road in record time. We will continue to return for all our vehicle needs. Monty is now part of the family. More

Not as anticipated They gave me an internet e-price, that was emailed to me from the dealership, that they didn’t honor, or want to come close to when I got there and di They gave me an internet e-price, that was emailed to me from the dealership, that they didn’t honor, or want to come close to when I got there and discussed prices. I came in at 11 and told them i was in somewhat of a hurry and I knew what car I wanted, and after I test drive it, It took an additional 5 hours until I drove out of there, and had to come back the next day so they could clean it. When I came back the next day to get it detailed and vacuumed, they returned it dirtier then when I drove there. Had to return to the waiting room and wait for someone to actually do their job. Didn’t receive my owners Manuel. Email my sales associate and he said he would somehow make it right. Haven’t heard from him since. I’ve had my car over a week and I’m still not sure how to use most of the features. On the up side, the car is great and the people were mostly friendly. More

Very smooth process. A very good experience. I had a specific vehicle in mind and a budget to work with. Wilbur got it started and the Sales Manager and I were able to mak A very good experience. I had a specific vehicle in mind and a budget to work with. Wilbur got it started and the Sales Manager and I were able to make a good deal. Pedram Maleki really knew the product and system, and finished the process like a real pro. Others made sure I was informed and given the opportunity to upgrade and add options etc. but didn't pressure me. Thank you for that. Will definitely recommend Whitten Bros More