Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

It was a GREAT experience I was never pressured to buy anything the entire staff that was involved in my purchase very helpful. . I will definitely recommend Whitten Bros "Bruc I was never pressured to buy anything the entire staff that was involved in my purchase very helpful. . I will definitely recommend Whitten Bros "Bruce BBQ" Anderson to my family and friends! More

5 Star Customer Service I came in looking for a specific Ram 2500 and that's exactly what I left with. They never pressured me to purchase anything that I didn't want or need I came in looking for a specific Ram 2500 and that's exactly what I left with. They never pressured me to purchase anything that I didn't want or need. They answered every question that I had regarding the vehicle and treated me very well throughout the entire process. If I need another vehicle again in the future, I'll be heading back to Whitten Brothers. More

Pleasant Experience The people at Witten brothers were pleasant and knowledgeable of their inventory . They answered all of our questions and treated us like we were lo The people at Witten brothers were pleasant and knowledgeable of their inventory . They answered all of our questions and treated us like we were long-lost friends of theirs I have never been to a dealership like this ,what a surprise . More

No pressure or gimicks... I try not to sugar coat things, I generally hate the car buying experience with a passion. All I want to know is the price and what the terms of the f I try not to sugar coat things, I generally hate the car buying experience with a passion. All I want to know is the price and what the terms of the financing are... Usually you get bombarded with trivial bits of useless information derived from a pre-written and much practiced sales pitch... This was not the case, maybe I caught everyone off guard by mixing up the name of a competing dealership, but regardless We walked in the door, asked how much for the purple Wrangler? Requested our BMW be made to disappear and we got exactly what we asked for with no pushy sales tactics... a couple hours later... Wife has her purple Jeep. I no longer have to deal with that xxxxx. BMW and everyone is happy... More

Outstanding buying experience Jon made a typically stressful event into a pleasant buying experience. He is supported by a wonderful sales and finance staff. Highly recommend this Jon made a typically stressful event into a pleasant buying experience. He is supported by a wonderful sales and finance staff. Highly recommend this dealership. More

Great experience! Trevon was great. He made sure that I got what I wanted. He gave me options and broke everything down so I understood. I would go back again. Trevon was great. He made sure that I got what I wanted. He gave me options and broke everything down so I understood. I would go back again. More

Excellent customer service My wife and I were in a bad spot where we were planing to buy a new vehicle in the near future but we had to replace one right then and there. We told My wife and I were in a bad spot where we were planing to buy a new vehicle in the near future but we had to replace one right then and there. We told the dealership we didn't want to test anything until we knew we would be approved for a loan and they were very understanding. After a few days going back and forth with our credit union and the banks whitten was working with, they ultimately found a better offer than we could on our own. They are extremely patient and kind. Padram, our sales person, had to ride with us in three different trims of the same Cherokee so we could narrow down the perfect one. And I'm sure he would have gladly let us test more if we hadn't nailed it on the third try. He was very helpful and knowledgeable. We actually did most of our communication through texts which was extremely helpful considering both my wife and I work 50+ hours a week. Overall this dealership is great. They know they have to adjust for the next generation of buyers and they are miles ahead of previous dealerships I've used. More

Amazing Service! I appreciate everything Wilbert Connor did to get us into our new vehicle. Me and my husband weren't 100% sure what we wanted and Mr. Connor gladly w I appreciate everything Wilbert Connor did to get us into our new vehicle. Me and my husband weren't 100% sure what we wanted and Mr. Connor gladly walked with us around the lot, answering all of our questions about each vehicle we were interested in. Even after we bought the vehicle he asked us if we had any other questions about the vehicle, if we would like any demonstrations of its features etc. Mr. Connors went above and beyond for us and we appreciate it. More

Great Experience One of the best purchasing experiences I have had purchasing a vehicle. Enough attention but not too much both with the salesperson and management. One of the best purchasing experiences I have had purchasing a vehicle. Enough attention but not too much both with the salesperson and management. The financial services were quick and fast so we could get our vehicle and be on our way. Josh Turner was helpful and friendly. Only thing not done was the State Inspection sticker was not changed to the current month and was 5 months old on the new vehicle. More

The most awesome dealership in Virginia I knew coming into the dealership that I was upside down in the vehicle that I was driving, the staff worked with me until I was able to get into some I knew coming into the dealership that I was upside down in the vehicle that I was driving, the staff worked with me until I was able to get into something that would suit my needs and family. I cannot thank them enough for the service provided. My wife and I will always be Whitten Bros customers from now on. I am truly thankful that I was able to deal with them. v/r S.E. Null III More