Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Great experience purchasing new (used) Ram found all members of the sales team particularly helpful, knowledgable and experienced in selecting my new truck. Trevon was especially attendant in found all members of the sales team particularly helpful, knowledgable and experienced in selecting my new truck. Trevon was especially attendant in test driving and the electronic systems, completing the paper work, and insuring we were ready to go down the road. Would absolutely recommend this dealership to friends. More

very positive experience with both Katie and Trevon they both very helpful without being pushy. my only criticism is that the paper work process took far longer than i expected they both very helpful without being pushy. my only criticism is that the paper work process took far longer than i expected More

Lancaster Ram 1500 Friendly, knowledgeable sales. Excellent customer service. Bought a used vehicle from Larry about 5 years ago and have been coming back for regular se Friendly, knowledgeable sales. Excellent customer service. Bought a used vehicle from Larry about 5 years ago and have been coming back for regular service. Really liked working with Larry and very pleased with the service department experiences. So when I was in the market I thought of Whitten Brothers. More

Great People I worked with Monty Baker and he made me feel totally comfortable with my purchase. I would definitely refer friends and family to Monty! Love my ne I worked with Monty Baker and he made me feel totally comfortable with my purchase. I would definitely refer friends and family to Monty! Love my new Jeep! More

Wonderful as always , Jon Burfoot is unite an amazing young man. His personality and knowledge of his products makes him a perfect fit for the Whitten family. Every minut Jon Burfoot is unite an amazing young man. His personality and knowledge of his products makes him a perfect fit for the Whitten family. Every minute with him was enjoyable. Jay Dawson has to be the best financial guy in the business! He checked and double checked for the best car rate. Why would anyone shop elsewhere? More

Excellent Service Mr. Gerideau created an inviting atmosphere. He exhibited patience and understanding as I deliberated about which vehicle was ideal for me. Throughout Mr. Gerideau created an inviting atmosphere. He exhibited patience and understanding as I deliberated about which vehicle was ideal for me. Throughout the process, he answered all my questions and listened attentively. My Jeep Compass Latitude was purchased as a result of his careful attention to the preferences. More

Outstanding professionals We were recommended to contact Matt when my fiancé and I were in the market for a new Jeep. Like most, I was skeptical but Matt was the quintessential We were recommended to contact Matt when my fiancé and I were in the market for a new Jeep. Like most, I was skeptical but Matt was the quintessential professional from the moment we met him to the third day when we finally made our choice and bought a new Jeep. Matt was personable, genuine, honest, and he was not pushy. He showed us exactly what we were interested in and actually listened to what we wanted instead of just pushing a sale. Matt treated us exceptionally and I will be recommending him to anyone I am friends with who is interested in a new vehicle. While most would rather have a root canal or make a proctologist appointment than go to a dealership and go through the car buying process, I would gladly go through this again with Matt. When we go back for another Jeep in the coming years I will be requesting Matt as our dealer. More

Mark Lafoon is AMAZING! 😉😉😉 Yesterday, I visited Whitten Brothers on Midlothian Turnpike in order to get information about leasing a Jeep Grand Cherokee. When I got there, Mark w Yesterday, I visited Whitten Brothers on Midlothian Turnpike in order to get information about leasing a Jeep Grand Cherokee. When I got there, Mark was standing at the door. He immediately offered me assistance and seated me and my family. He was extremely informative and gave me all of the information I needed on both, the vehicle I was inquiring about, as well as the financing and leasing options for the vehicle. He went over every single feature of the car, before we even went for a test drive. Mark made me feel at ease during the entire process. We were offered bottle water while we waited during the paperwork process, and he made sure that ALL of our questions and concerns were answered. This was my very first purchase of a vehicle by myself, which can be very overwhelming, and Mark really made me feel at ease and confident about my purchase. There were other employees who were also very nice and helpful during this process as well, but Mark was an absolute pleasure to do business with, throughout the entire process. He made me feel extremely comfortable and confident from start to finish. Mark Lafoon is awesome!!! More

Great staff, deal, and vehicles. I originally came to the dealership to buy a new 2017 RAM and trade in my 2012 Silverado. Katie worked with me remotely very diligently on my potentia I originally came to the dealership to buy a new 2017 RAM and trade in my 2012 Silverado. Katie worked with me remotely very diligently on my potential trade. I setup an appointment and drove the 2 hours to get to their dealership. Monty assisted me in taking the new truck out for a spin while my truck was appraised. After some number crunching my Silverado wasn't going to bring what I wanted so I left to head back home. A couple days later, and a couple other dealerships later, I called them back with a used 2016 RAM on their lot in mind. Monty pulled it from Ashland and got it sent to the Midlothian dealership. Another 2 hour drive I arrived with a ready to test drive truck from Monty. After returning Monty was very busy and Margaret assisted me from there. We started number talks and quickly went to finance. There were a couple issues with the truck that they gladly worked out replacement for. After it became very late Margaret transistioned me back to Monty and I went to finance. It was a lot of fun there too as we worked on numbers and everything came out better than I expected. Monty helped close the deal and away I drove. Great Dealership! I will buy my next vehicle from there and will be sending friends and family there as well. Thanks again! More

Why I came back I purchased a new jeep wrangler in 2006 with Mr. Cupp being the gentleman who worked with me, I decided than if I were to purchase another vehicle I w I purchased a new jeep wrangler in 2006 with Mr. Cupp being the gentleman who worked with me, I decided than if I were to purchase another vehicle I would like to have his assistance. His politeness, courtesy and help made an impression on me. This recent experience was equally pleasant, I highly recommend him to others. More