
Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 719 reviews
Great staff, deal, and vehicles. I originally came to the dealership to buy a new 2017 RAM and trade in my 2012 Silverado. Katie worked with me remotely very diligently on my potentia I originally came to the dealership to buy a new 2017 RAM and trade in my 2012 Silverado. Katie worked with me remotely very diligently on my potential trade. I setup an appointment and drove the 2 hours to get to their dealership. Monty assisted me in taking the new truck out for a spin while my truck was appraised. After some number crunching my Silverado wasn't going to bring what I wanted so I left to head back home. A couple days later, and a couple other dealerships later, I called them back with a used 2016 RAM on their lot in mind. Monty pulled it from Ashland and got it sent to the Midlothian dealership. Another 2 hour drive I arrived with a ready to test drive truck from Monty. After returning Monty was very busy and Margaret assisted me from there. We started number talks and quickly went to finance. There were a couple issues with the truck that they gladly worked out replacement for. After it became very late Margaret transistioned me back to Monty and I went to finance. It was a lot of fun there too as we worked on numbers and everything came out better than I expected. Monty helped close the deal and away I drove. Great Dealership! I will buy my next vehicle from there and will be sending friends and family there as well. Thanks again! More
Why I came back I purchased a new jeep wrangler in 2006 with Mr. Cupp being the gentleman who worked with me, I decided than if I were to purchase another vehicle I w I purchased a new jeep wrangler in 2006 with Mr. Cupp being the gentleman who worked with me, I decided than if I were to purchase another vehicle I would like to have his assistance. His politeness, courtesy and help made an impression on me. This recent experience was equally pleasant, I highly recommend him to others. More
A Great Place to Buy a Car When my father and I went to Whitten to buy a car, Bruce "BBQ" Anderson asked what we were interested in and listened to the answer. He was resourcef When my father and I went to Whitten to buy a car, Bruce "BBQ" Anderson asked what we were interested in and listened to the answer. He was resourceful. He pulled up a couple of suggested cars on his computer. He let me test drive it. He explained everything from the basics to the bells and whistles. He also sent me a link to Whitten's Customer Support and told me if I had any questions I could also call him. There is also a gadget in the car that links me to information if I have questions. As we sat at his desk waiting for someone who was doing paper work he talked about things that he and my father had in common. He relates well to people and knows about more than just cars. He certainly knew the product he was selling too and was enthusiastic without being pushy. The other people involved in this sale also seemed to do their jobs well. More
Nice addition to my car family. Went to dealership was just curious about Trailhawk I saw on line. It had just came in previous night and wasn't on floor yet. I was taken to look at Went to dealership was just curious about Trailhawk I saw on line. It had just came in previous night and wasn't on floor yet. I was taken to look at it by Bruce and shown all bells and whistles on this special vehicle. Ended up buying it right then very seamless process and quick, would deal with Bruce and Whitten Brothers again, D Lynn More
Ram 2500 Purchase Today 12-18-17 I drove two hours to Whitten Brothers Dealership in Midlothian to look at a Ram 2500 6.7 Cummins I had researched on the internet. Upon Today 12-18-17 I drove two hours to Whitten Brothers Dealership in Midlothian to look at a Ram 2500 6.7 Cummins I had researched on the internet. Upon arrival I was greeted by a sales rep who took me inside where I met Monty Baker to advise him I was here for my 10am test drive. The truck was pulled around front with the hood raised, we proceeded around the truck seeing the options of the truck on the exterior. We both got into the cab to look over all options as it was a Big Horn addition of the SLT model. We went for a local test drive which included 64 to 288 to have highway time. Monty answered all my questioned during the ride except two. Once we returned to the dealership he immediately went inside to get answers to my two questions involving towing and if the truck had a block heater. At his desk the professional manner was top notch while numbers were being worked on as I was trading in my pickup. We had regular conversation while waiting, I was constantly asked if I need anything to drink etc. The transaction between the trade in and purchase of my new Ram 2500 was very smooth with no hiccups. I would highly recommend this family owned dealership for any vehicle on their inventory. Go see Monty for assistance, if he is not available I am sure any sales rep will gladly assist you in your needs for a vehicle. More
Best Prices and Excellent Experience We came to this dealership because they had the best price in the area on a used car we were interested in. From the moment we walked in the door, Tr We came to this dealership because they had the best price in the area on a used car we were interested in. From the moment we walked in the door, Trevon took excellent care of us. He immediately showed us the car we wanted, reviewed all of the features in detail, and was an overall pleasure to work with. He has a great personality and actually made the car buying process fun! We would definitely recommend Whitten Brothers of Richmond and Trevon! More
Best sales Dealer by far From the first day of meeting Mark we hit it off. This isn’t just a job for him. He wants to make the people he deals with as comfortable as he possib From the first day of meeting Mark we hit it off. This isn’t just a job for him. He wants to make the people he deals with as comfortable as he possibly can. He made it possible for me to show the Jeep that I was interested in available for a very special person in my life to see since his hours are very crazy being a truck driver. I love my Jeep and would recommend him to anyone! More
Amazing Incredible service and fast! I? came in on a mission for a car but the timeline for manufacturing was too long. Josh helped me to find my dream car an Incredible service and fast! I? came in on a mission for a car but the timeline for manufacturing was too long. Josh helped me to find my dream car and I? couldn’t be happier! More
17 Grand Caravan Just purchased a 17 Grand Caravan. I am extremely happy with the purchase. My "Sales Girl" was Rebekah and she was very helpful. All the staff envolve Just purchased a 17 Grand Caravan. I am extremely happy with the purchase. My "Sales Girl" was Rebekah and she was very helpful. All the staff envolved with the whole process was wonderful! Would definitely recommend Whitten Brothers! More
17 Pacifica - John burfoot was the best We bought our new Pacifica from me burfoot, he was awesome!!! He bent over backwards to make sure we got the best deal possible, he made the process s We bought our new Pacifica from me burfoot, he was awesome!!! He bent over backwards to make sure we got the best deal possible, he made the process so dang easy. Plus Jake in finance was so straightforward in explaining the different packages we could get and explained the amazing benefits of each. So a brand new car and a bumper to bumper warranty for 150k miles!!!! More