
Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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We have purchased 2 Mazda's CX9's, one in 2010 which was totalled in an accident and another replacement CX9 in 2012. We also leased a 2012 Jeep Wrangler all with Margaret Hall's assistance. She is extreme totalled in an accident and another replacement CX9 in 2012. We also leased a 2012 Jeep Wrangler all with Margaret Hall's assistance. She is extremely helpful and knowledgeable. We will continue to work with Margaret in the future. We are very pleased with Whitten Bros of Richmond. Margaret has always gone above and beyond assisting us and we can't imagine working with anyone else. We also have had an excellent experience with Whitten Bros service department. They have always provided prompt service and washed our vehicles when requested. So YES, we are 100% sold on Margaret Hall and Whitten Bros of Richmond. Charles & Linda Maneval More
Tracey Boone has been my service person for many years, and that is for a very good reason. The appointments are kept, and time committments are met. If something unexpected occurs, I am kept apprised of t and that is for a very good reason. The appointments are kept, and time committments are met. If something unexpected occurs, I am kept apprised of the progress. When work is required it is clearly explained, and done professionally. I have bought a number of cars from Whitten, without comparative shopping, because of the quality of the service experience. More
Tracey is great to work.She is very knowledgeable and professional.She always has my car ready when I need it to be and has worked with me in a couple of situations where i had no appointment and really professional.She always has my car ready when I need it to be and has worked with me in a couple of situations where i had no appointment and really needed my vehicle looked at.She is a great asset to this company. More
I really enjoyed my experience buying my new 2012 Dodge Charger from Whitten Brothers. I initially wanted a used car, but was disappointed to find out it had been sold. John showed me the 2012 Dodge Char Charger from Whitten Brothers. I initially wanted a used car, but was disappointed to find out it had been sold. John showed me the 2012 Dodge Charger that I would end up purchasing and was really glad things turned out the way they did. John was great to work with and they were willing to work with me on price so I could get the best deal possible. I would definitely recommend John and look forward to working with him in the future. More
I am very pleased with the quality of service that I have received. They are friendly and always willing to explain what service is needed. Whenever I have service done it is always done in a very timely m received. They are friendly and always willing to explain what service is needed. Whenever I have service done it is always done in a very timely manner. More
Eric was great to work with and so was the general manager. We almost walked out of the deal after speaking with the finance department (Rodney). He was very rude and talked down to us after we did no manager. We almost walked out of the deal after speaking with the finance department (Rodney). He was very rude and talked down to us after we did not accept the extended warranty. He made fun of my husband (after my husband told him he used to be a mechanic). More
I have had very positive experiences with Tracey Boone. She seems to know exactly what she is talking about when it comes to repairing my Jeep. Very knowledgable. She seems to know exactly what she is talking about when it comes to repairing my Jeep. Very knowledgable. More
It was great working with Tracey; she is very courteous and professional. It is great to have someone to tell you when your vehicle is going to be ready and it actually is; while we were discussing the re and professional. It is great to have someone to tell you when your vehicle is going to be ready and it actually is; while we were discussing the reason for my visit; her manager Steve came by to make sure everything was going good. Great group you have here at Whitten; will recommend to all of my friends!!! More
This is the second new vehicle I have purchased from Jeremiah. He always makes the transaction as smooth as possible. There is absolutely no pressure to buy from Whitten as I have been flirting with a Jeremiah. He always makes the transaction as smooth as possible. There is absolutely no pressure to buy from Whitten as I have been flirting with a new purchase for the last three months. Every time I visited with Jeremiah he was honest, patient, and very forthcoming with information to help me make this most recent purchase. More