Wickstrom Auto Group

My initial experience with Wickstrom Ford was excellent. I had researched several vehicles and found the one I wanted online. I made an appointment over the phone and stopped in within the hour. When I arri I had researched several vehicles and found the one I wanted online. I made an appointment over the phone and stopped in within the hour. When I arrived, the truck was cleaned, washed, and ready to go. The sales professional, Alex Lopez, was superb. I had specific questions, and he knew the answers immediately. We went for a test drive, returned, and quickly reviewed the available options, extended warranties, ceramic coatings, and more. There was no pushy upselling—just clear, helpful information to guide my decisions. I also had a trade-in and had entered my vehicle’s information on the Kelley Blue Book website before arriving. The team already had that information and was knowledgeable right away, without making me repeat the process. We agreed on a fair price for both the trade-in and the new truck. After factoring in some significant discounts, we completed the paperwork, and I was on my way in just over an hour—including the test drive. I couldn’t be more pleased with how down-to-earth Alex was—he’s truly a pleasure to work with. He even gave me a quick tour of the service area. Thanks to the dealership discounts, I was able to add the ceramic finish coating for about what the truck would have cost elsewhere. Overall, I am highly impressed with the sales team and service. I would absolutely recommend Wickstrom Ford to anyone looking for a fair price and a knowledgeable team that makes the process efficient and professional. More

We’re back again! A few months ago, we stopped into Wickstrom Auto Group, but at that time, the car we were considering didn’t quite meet our needs. Alex and Rob were A few months ago, we stopped into Wickstrom Auto Group, but at that time, the car we were considering didn’t quite meet our needs. Alex and Rob were great—never pushy and never trying to sell us something just for the sake of making a sale. Alex repeatedly emphasized that he didn’t want us to end up with a car we didn’t truly like or might regret later, which we really appreciated. Fast forward two months, and we were still in the market. Wickstrom had a few options available, so my wife and I went back, took our time reviewing them, and test drove several vehicles. In the end, we found the perfect fit—an Explorer with towing capacity that will suit our needs for years to come. Alex and Rob really came through. They were knowledgeable, patient, customer-focused, and easy to work with throughout the entire process. We’ll definitely be returning to Wickstrom for future vehicle needs. For us, the drive was absolutely worth it for the level of service we received. More

My experience with Chris and the Wickstrom staff was a very good one. I was just window shopping when I came in. However, after our test drives, my thought process changed. Chris was very helpful deali very good one. I was just window shopping when I came in. However, after our test drives, my thought process changed. Chris was very helpful dealing with an unusual set of conditions that had to be met for me to buy the car I wanted. The whole transaction with the entire staff went very well. The end result was that I now own a new car and am very pleased with the entire experience. I would recommend Chris and the entire team. More

My wife had to bring her car in for some recalls. I ended up trading in my truck for a newer model. Chris and Todd were very helpful with the whole process of purchasing the truck. It was the best ex I ended up trading in my truck for a newer model. Chris and Todd were very helpful with the whole process of purchasing the truck. It was the best experience I have ever had with buying a vehicle. More

They did a great job of having a select few vehicles pulled for me to try based on my initial wish list. pulled for me to try based on my initial wish list. More

Attentive to their clients, provided information in an easy to understand manner. Hassle free experience from start to completion. easy to understand manner. Hassle free experience from start to completion. More

My family has been buying cars from this dealership for many years now. I joined the club over the weekend and was very pleased at how easy and smooth the process was. I worked with Todd and Alex and they many years now. I joined the club over the weekend and was very pleased at how easy and smooth the process was. I worked with Todd and Alex and they were both great at providing exceptional service and selling me my dream car at a great price! More

Looking for a used car for my son. We found a car at Wickstrom and were pleased that Chris (our salesperson) was friendly, and no- pressure. He allowed us plenty of time to look the We found a car at Wickstrom and were pleased that Chris (our salesperson) was friendly, and no- pressure. He allowed us plenty of time to look the car over. When we decided to buy the transaction was very smooth- we were in and out very quickly. I'd recommend Wickstrom to anyone. More

Poor negotiation ,bad client approach ,sells person ok but anything above is not good not professional but anything above is not good not professional More

Don DiPaulo is an absolute pleasure to work with. He made the process so easy and was very responsive and helpful. I would highly recommend Don and Wickstrom Auto Group to anyone. He made the process so easy and was very responsive and helpful. I would highly recommend Don and Wickstrom Auto Group to anyone. More