Wilde East Towne Honda - Service Center

Excellent service, highly recommend. My service advisor, Valerie Rich, is awesome. She explained everything and kept me updated on my service. Highly recommend Valerie's, she is a huge as My service advisor, Valerie Rich, is awesome. She explained everything and kept me updated on my service. Highly recommend Valerie's, she is a huge asset to your dealership. The shuttle was fast and had a enjoyable conversation with the driver who knew a lot about the area. Thanks and I will definitely be back. Looked a new car as well and Shae was excellent. More

Tire pressure Honda/Tony took time and care to find out why my tire pressure light kept coming on. Even gave me the culprit/screw back LOL Honda/Tony took time and care to find out why my tire pressure light kept coming on. Even gave me the culprit/screw back LOL More

friendly service Cheryl was wonderful with her charming and jovial personality! So was the cashier. Everything went smoothly and quickly. I will definitely go there fo Cheryl was wonderful with her charming and jovial personality! So was the cashier. Everything went smoothly and quickly. I will definitely go there for all services. More

Tom Ross is the best!! I used the express lane for the first time and had the pleasure of working with Tom Ross. Of course I waited until the last minute, but Tom took care I used the express lane for the first time and had the pleasure of working with Tom Ross. Of course I waited until the last minute, but Tom took care of everything I needed to get me on the road to my vacation on time. I prefer to work with the service agent not the receptionist to plan what my car needs. I appreciated being able to work directly with Tom and know who was going to watching out for my vehicle and me. I will definitely be back to Tom for all of my Honda needs! Mara More

Wilde Honda is terrific I was a walk in on a Saturday - did not have an appointment, hoped I could make one. They said, "you're here, why not now?" I got a courtesy ride home I was a walk in on a Saturday - did not have an appointment, hoped I could make one. They said, "you're here, why not now?" I got a courtesy ride home, a call within an hour, there was NOTHING wrong with my car, they DIDN'T CHARGE ME for the complete check of the brakes, and 21 point inspection, and gave me a courtesy carwash! This is my second interaction with this shop - I was there a couple of months ago for the recall work on my airbag - again the service was excellent. I got a free loaner car for the day to go to work, and the service was excellent. A shout out to Tom Ross who was my "service adviser" on Saturday. When I need Honda service, I will go to Wilde. More

Top-notch professionals and service Wilde Honda East Towne can boast top-notch professionals and service (aswellas MUCH_LOWER_RATES than Bergstrom). Whoever raised Tony Hernandez should Wilde Honda East Towne can boast top-notch professionals and service (aswellas MUCH_LOWER_RATES than Bergstrom). Whoever raised Tony Hernandez should author a book on manners. More

Fantastic!!!! I brought my car in after it was hit by a big chunk of tire from a semi. Tony helped me calm down and assured me that everything would be taken care I brought my car in after it was hit by a big chunk of tire from a semi. Tony helped me calm down and assured me that everything would be taken care of. Everything went so smoothly. He got me a ride to work, and when it was clear that it would take more than a day, Tony had a loaner car ready for me. He kept me up to date on everything that needed repair, and also helped me with the insurance. I was also very surprised at the final cost. I really thought it would be more. My car is now running better than ever. There aren't enough words to really express how grateful I am. Lisa Benitez More

Satisfied Customer Was extremely happy with Tony Hernandez and the lady that has her desk right next to his. When my husband called to tell about our problem, Tony was Was extremely happy with Tony Hernandez and the lady that has her desk right next to his. When my husband called to tell about our problem, Tony was able to tell him right away what he thought was going on. We were able to get in right away. Since the problem that was seen with our vehicle was a similar problem with other Pilots and was being recalled by the manufacture, we were able to get a courtesy car. The time told to us for how long it would take was right on target. Both times that I was there, I was treated as important and taken care of in a friendly way. It's nice to go to a place where the dealer is not trying to take advantage of you. Thank you! More

Very satisfied customer My visit went fantastic. My vehicle was services in a very timely fashion. Cheryl Romo treated me very politely and was extremely helpful with my de My visit went fantastic. My vehicle was services in a very timely fashion. Cheryl Romo treated me very politely and was extremely helpful with my decision options. I am always treated great at Wilde East Towne Honda. More

Service Department I have had service work done on my Honda Fit twice in the past month. Both times, I've worked with Cheryl Romo. She was prompt, efficient and great to I have had service work done on my Honda Fit twice in the past month. Both times, I've worked with Cheryl Romo. She was prompt, efficient and great to work with!!! Excellent Job, Cheryl!! More