Wilde East Towne Honda - Service Center

Top Quality Customer Service Val Rich worked with my husband and I on his Ford F150 truck. It needed quite a bit of work done and Val went above and beyond addressing our needs. Val Rich worked with my husband and I on his Ford F150 truck. It needed quite a bit of work done and Val went above and beyond addressing our needs. She explained everything in great detail so there weren't any surprises. The work was completed in a timely manner and she kept us up todate on the progress. I will be returning to Wilde for future service on our vehicles. I also will be recommending her to my friends. She was GREAT!! Pete and Sharon Krull More

Very fast, friendly and fair I was very happy with the service I received at Honda Wilde. I was given multiple options along with recommendations and ultimately a very fair price I was very happy with the service I received at Honda Wilde. I was given multiple options along with recommendations and ultimately a very fair price. The staff members were all very friendly and the overall experience was pressure-free. Nick with the service team was especially helpful. I definitely recommend trying them out! More

Great Customer Service! Tony Hernandez is always courteous and friendly. He is knowledgeable and efficient. He is a perfect example of great customer service! All my servic Tony Hernandez is always courteous and friendly. He is knowledgeable and efficient. He is a perfect example of great customer service! All my service experiences at Wilde have been better than I could have ever expected. More

Great Valerie Rich was great! Great customer service, not a long wait, great price. I love my Civic and will definitely recommend Wilde. I will keep coming Valerie Rich was great! Great customer service, not a long wait, great price. I love my Civic and will definitely recommend Wilde. I will keep coming back. More

Wonderful attitude and service, I live in Bayfield, WI, about 330 miles away, and had a problem with our Honda CRV windshield washers on a bitter cold day in Madison WI. Cheryl, a se I live in Bayfield, WI, about 330 miles away, and had a problem with our Honda CRV windshield washers on a bitter cold day in Madison WI. Cheryl, a service writer, was delightful in her enthusiasm and attitude. She got our car in ASAP and had us back on the road in about 30 minutes. My wife and I were impressed with the Wilde Honda store and especially with Cheryl. Sincerely, Mayor Larry MacDonald Bayfield WI More

The Best As Always!! I went in for some needed maintenance, and as always was treated well and service exceeded my expectations. I continue to return because the service w I went in for some needed maintenance, and as always was treated well and service exceeded my expectations. I continue to return because the service writers always treat me well, as does everyone at the dealership. Friendly, caring, and respectful dealership. I will continue to service my vehicle thru them. I want to especially thank Tony for understanding what i needed done and helping make the process flawless. I'll schedule my next service with him! Also, Justin, for taking the time to explain so i can understand everything, he is and has always been absolutely wonderful. Jeremy too for taking time out of his day to talk to me about possibly purchasing another vehicle and how to achieve this. I will buy directly from him, again. And last but not least, the most polite, sweet, and dedicated employee Judith. She made my day. And i cant thank her enough!! Thank you WETH. See you again very soon!! More

Thank you! Hi Steven, I would like to take this opportunity to let you know how appreciative I was to have Tony Hernandez as my service advisor. The check e Hi Steven, I would like to take this opportunity to let you know how appreciative I was to have Tony Hernandez as my service advisor. The check engine light came on in my 2011 Honda Pilot recently, (last week of January), and I brought it into the shop. My husband and I were met by Tony, who immediately impressed us with his kindness and knowledge after explaining what was going on with my vehicle. He advised us he would contact us as soon as the problem was known, which he did. Tony kept in contact and explained what the problem was, what steps would be taken, about how long it would take to fix, and an approximate price. He also assisted in setting up an appointment with ABRA to have some damage repaired that my car received a few months earlier. Tony’s customer service skills and attitude are exemplary. I would, and will, highly recommend Wilde East Towne Honda and Tony Hernandez to friends & family. Keep up the great work! Kind regards, Shirley & Jerry Martin Pardeeville, WI More

Oil change for a toyota tundra Based on a referral from my son-in-law I went to Wilde for my 50k checkup/oil change (Toyota Tundra) and was elated with the service. Valerie Rich wa Based on a referral from my son-in-law I went to Wilde for my 50k checkup/oil change (Toyota Tundra) and was elated with the service. Valerie Rich was fantastic! professional and friendly! As was Judi the cashier. The owner of the business was very pleasant as well. I'm very satisfied with my visit and will return with my Rav 4 for service as well. More

Tony Rocks! My key remote had broken and when I brought the issue to Tony, he actually fixed it so I didn't have to pay for a brand new one, which is quite pricey My key remote had broken and when I brought the issue to Tony, he actually fixed it so I didn't have to pay for a brand new one, which is quite pricey. It's still working and I couldn't be happier. In addition, he gave me a discounted price (better than Octopus) on auto detailing and gave me a CRV loaner in the meantime. The detailing job was great, the customer service was impeccable, and I will be back. Great job! More

Service department-great help I noticed after a huge snow storm that my Honda CRV was shaking and wobbiling. I had a critical meeting to get to. Brought it in and Cheryl though i I noticed after a huge snow storm that my Honda CRV was shaking and wobbiling. I had a critical meeting to get to. Brought it in and Cheryl though it was snow/ice trapped in the wheel well. She had me back on the road in no time and to my meeting. Thank you very much!!! More