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Wilde Honda

Waukesha, WI

3.4
631 Reviews

1603 East Moreland Blvd

Waukesha, WI

53186

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Showing 631 reviews

May 08, 2023

Beware of trading your vehicle in with this dealer. I traded mine in last year 8/26/2022 and I am just getting a certified letter from a towing and service place showing the vehicle STILL registered in More

by LB
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wilde Honda Waukesha
May 10, 2023 -

Wilde Honda responded

Hello, I' m sorry to learn about the details you have shared here. We would like to offer an apology for the inconvenience you have encountered with your previous vehicle registration still being intact. When your schedule allows, please contact me at the email and/or phone number provided below. I would like to learn more about your needs so we can move forward in helping you find a solution. I look forward to speaking with you soon. Ali Elahi alielahi@lithia.com Used Car Manager 262-529-7121

May 12, 2023 -

LB responded

There is NOTHING!!! this dealer can say to apologize or FAKE Apologize on a public forum!!! How about I give YOU the Dealer a tip: LET THE SELLER KNOW WHEN TRADING IN THEIR VEHICLE THERE IS NO RELEASING THEM FROM THE TITLE IF THE DEALER CHOOSES TO SEND TO AUCTION! So any loser can drive around with a vehicle still under YOUR NAME and anything can happen... in my case just getting a certified letter advising me the vehicle is still registered in my name and accumulating towing and storage charges. I guess I should be lucky it wasn't used in a crime where I could be dealing with a whole different issue! So yes, everyone reading this make sure you follow up with the DMV to show proof of trading your vehile or selling your vehicle to get your name released from the VIN of that vehicle! Anybody doing business with this dealer BEWARE! This is not the first time having issues with them! Never AGAIN!

April 22, 2023

Car service department is very professional and friendly. Always able to accommodate maintenance service even without previous scheduling . Customer adviser Alan Schultz belongs to the best. Highly reco More

by mkrynicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schultz Alan
Apr 26, 2023 -

Wilde Honda responded

Hello, Thank you for the shout out to Alan for the great service. We strive to provide our guests with professional and friendly service at each appointment. See you next time at Wilde Honda!

April 12, 2023

To be honest, because of some previous issues, I had hesitations of purchasing a car from Wilde Honda again. I was really just looking to rule out the Odyssey and Pilot. However, I was lucky enough to More

by Katie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Tedlie
Apr 18, 2023 -

Wilde Honda responded

Hi Katie, We want to thank you for sharing your first-class car buying experience with our team member, Chandler. Our team loves knowing that you were given the support needed to find the perfect vehicle to fit your needs. Congratulations on your new Honda Pilot! Thank you for choosing to work with us again at Wilde Honda!

March 07, 2023

Previous scheduling experience with Wilde Honda in December 2022 left me leery about returning there for continued servicing of my 2020 Honda. Then, I worked directly with Wilde Honda’s John Kocher More

by drcpinter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kocher
Mar 08, 2023 -

Wilde Honda responded

Hello, Thank you for presenting our team with the opportunity to earn back your trust here at Wilde Honda. We're pleased to learn about the excellent level of service you experienced with our team member, John! We look forward to working with you again in the future!

February 24, 2023

My husband and I went to this dealership to sell our used car. This was our first time selling. We worked with Mike, Oli, Ed and Tyler in the process. They promised us a certain amount. We finalized the pape More

by ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike, Edmure, Tyler, Oli
Feb 24, 2023 -

Wilde Honda responded

Hello, I regret to see the feedback you have shared here despite our team's best efforts to remain transparent throughout our communications with you in regards to the purchase of your vehicle. In summary, upon our initial agreed upon offer, it was brought to our attention that we would need to wait for your vehicle title, which typically takes one to two weeks. Unfortunately, this was not provided to us until one month later. Upon receiving the title, we found that it required two signatures in order for ownership to be transferable. Because our team strives to provide our customers with the best possible care, we stored your vehicle for 2 months and did our due diligence by following up with you weekly to inquire about the status of the title. When finally receiving the signed title, due to the depreciation of the vehicle and the brake oxidization that occurred we had to adjust our offer. While we apologize for your dissatisfaction, we hope you will understand our team was only trying to assist you in the purchase of your used vehicle in a timely and efficient manner. If there is anything further, I can help to address please don't hesitate to reach out. Ali Elahi alielahi@lithia.com Used Car Manager 262-529-7121

February 01, 2023

I have purchased multiple cars from them over the years and bought another yesterday. No problems or issues. The salesman and finance manager were professional and courteous. More

by markgstigler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Becerra
Feb 01, 2023 -

Wilde Honda responded

Hi Mark, We love hearing about your customers happiness following each store visit. Thank you for sharing the professional and courteous service you experienced with our Wilde Honda team!

December 28, 2022

Horrible. They are rated poorly for a reason. Rude and pompous. I was in the car business. I won awards and accolades. These people don’t really want to sell c More

by Zac.robinson007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Dragan
Dec 30, 2022 -

Wilde Honda responded

Hello Zac, I am deeply sorry to learn about your unhappiness surrounding your experience on our team's behalf. It is our mission to provide our customers with a genuine sales and service experience at each visit. Therefore, I am sad to learn this was not your experience. At your earliest convenience, please consider reaching out to me directly at the contacts below. I would like to learn how we can improve upon our customer service and turn this experience around for you. Ali Elahi alielahi@lithia.com Used Car Manager 262-529-7121

December 27, 2022

I am still waiting for a response from dealer about issue of not having car repaired prior to purchase. More

by trunnells
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
schuyler
Dec 28, 2022 -

Wilde Honda responded

Hello, Thank you for bringing your concern to my attention. I would like to resolve this matter with you as soon as possible. At your earliest convenience, please reach out to me directly at the number and/or email below in regards to your vehicle repair needed after purchase. I look forward to providing you with a positive experience. Thank you, Ali Elahi alielahi@lithia.com 262-529-7121 Used Car Manager

Jan 06, 2023 -

trunnells responded

This matter is still not resolved, after an appt was made to make repairs, YOU DIDNT HAVE THE PARTS!, How many times do I need to come here???

December 05, 2022

Lori Gong is friendly, personable, courteous, and knowledgeable. She makes getting work done on a vehicle as pain free as possible. Definitely recommend Wilde Honda because of her (and the other fri More

by careygrafwallner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Gong
Dec 06, 2022 -

Wilde Honda responded

Hi Carey, Thank you for letting our team know about the friendly, personable, courteous and knowledgeable service you have experienced with Lori. These are the first-class experiences we hope to provide everyone of our valued Honda customers like yourself. It was a pleasure working with you. See you next time at Wilde Honda!

November 15, 2022

I had an excellent experience at Wilde Honda with the salesman, Chandler, in buying my first vehicle. Walking into the dealership, I had no idea what the purchase of a car entailed, but Chandler gracious More

by kathm70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Tedlie
Nov 16, 2022 -

Wilde Honda responded

Hello, Congratulations on your new purchase! We are very pleased to learn our Sales and Finance Team's were able to guide you seamlessly through the purchase process with grace and respect. It was a pleasure working with you and welcome to the Wilde Honda family. We hope to see you in the future!

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