Wilde Subaru

I just recently purchased a 2014 Subaru WRX Impreza, the sales experience was fast, I didn't expect to purchase that vehicle that night but they made it happen. That was great. Friendly staff, Didn't really sales experience was fast, I didn't expect to purchase that vehicle that night but they made it happen. That was great. Friendly staff, Didn't really haggle with the price since it is a vehicle that there isn't a bunch of, especially in the color I wanted. The issue I had was after the purchase, the sales person didn't seem much interested anymore with me after I had purchased the vehicle from him. I was told that they normally always take a picture of you and the vehicle you purchased and send it to your e-mail. I never got the e-mail of that picture, and only until I asked about it, did he say I had to come back in to take another one and didn't explain what happened to the original one taken, and no apology or explanation. Second item was that I have to send 2 to 3 e-mails and follow up on them before getting a reply back to a question that I have about the vehicle. The latest e-mail I sent was about seven days ago, and still no reply about if there is any way I can get some assistant on a price break on a part for my car. Whether you can or can't, at least please reply back with an inquiry. Doesn't take long to send an e-mail either yes or no. I believe that the customer experience doesn't begin with the sale and visiting the dealership, it begins after the sale or even if the sale didn't happen, the follow up with the client and making sure you have their best interest first, not your own, and in this transaction, i felt that my best interest wasn't attended to. I gave the sales person the oppurtinity to correct it, but haven't heard anything from him, e-mail or voice mail or a call. So I take it that I'm on my own after the purchase. Thanks for the eye opening experience with Wilde. It's one I won't forget anytime soon. More

We purchased 2012 Outback for my wife from Wilde and just before X-mas placed order for new 2014 Crosstreck. Laura S. went out of way to make sure delivery was smooth especially connecting cell phone to blu before X-mas placed order for new 2014 Crosstreck. Laura S. went out of way to make sure delivery was smooth especially connecting cell phone to blue tube. Mike S. More

Just bought a new outback at Wilde Subaru. It was the easiest and hassle free no pressure experience I have had with a car salesman. Would definitely use them again. easiest and hassle free no pressure experience I have had with a car salesman. Would definitely use them again. More

I purchased a new Subaru Foresteer from Cory Knoelke. The service was excellent and the price was fair (compared to the on-line estimates for a fair price that I found). I was not pressured and I receiv The service was excellent and the price was fair (compared to the on-line estimates for a fair price that I found). I was not pressured and I received a fair price for my trade-in vehicle. More

My wife and I decided to buy our 4th New Subaru. We emailed 4 dealerships, all responded, but Cheryl Friedman of Wilde Subaru in Waukesha was very informative, answered all our questions, gave us a pri emailed 4 dealerships, all responded, but Cheryl Friedman of Wilde Subaru in Waukesha was very informative, answered all our questions, gave us a price, financing details, and delivery information via email. We bought the vehicle over the phone and Cheryl passed us on to Jackie Cobey to complete the transaction and vehicle pickup. The transistion was seemless. Jackie had arranged for us to sign the papers and pick up the vehicle prior to arrival and that was important as we drove 75 miles to Wilde. Our time at the dealership was approximately 2 hours, which included lunch, and we were on our way home, with the new vehicle. We would recommend Wilde Subaru. More

Came to dealership in early December to test drive and get pricing for a 2014 Subaru Outback. After some preliminary negotiation with the sales person and the sales manager, the sales manager informed us get pricing for a 2014 Subaru Outback. After some preliminary negotiation with the sales person and the sales manager, the sales manager informed us that he would sell us the vehicle for $30,000, this included tax, title, and license transfer. He said to check around, that none of his competitors could match this deal and that we would be back, he even shook my hand. With the busy Christmas season upon us, we decided to buy the vehicle after Christmas. I made an appointment and went to the dealer. After finding out that the car we wanted was not in stock, and would have to wait a few weeks, we talked about and confirmed the accessories,we originally agreed upon. The sales manager came back and told us that he couldn't sell us the car for the price he originally quoted, and added another 3% to the cost, 31,200+. He gave me some excuse about an allocation sale, which he NEVER informed us about. I told him that he should honor the original quote of 30k, he refused. What kind of dealership employs people of this caliber? Give you some unbelievable price, allow you to shop it, and the try to screw you when you come back to purchase. These are the sales tactics of unscrupulous sales people and this dealership just simply cannot be trusted. Simply put: BAIT and SWITCH....BUYER BEWARE! More

Buying a car can be a real pain, that was the 5 dealership we visited that day. Wilde was the very best, Jackie knew her cars very well and took all the time we needed to understand what we were bu dealership we visited that day. Wilde was the very best, Jackie knew her cars very well and took all the time we needed to understand what we were buying. We were told to test drive the cars as long as we wanted, no preasure. Believe it or not we even got it at out price +73 cents, not bad. Thanks to all that helped with our purchase, Jim & Wendy More

I have very positive experiences with Jackie Cobey. She kept her words and tried her best to meet my needs. The only issue I want to point out is the service people applied Trident 3 times to the interior kept her words and tried her best to meet my needs. The only issue I want to point out is the service people applied Trident 3 times to the interior, even so, more than a week has passed, I still notice spray marks of Trident, especially in the truck. More

Our experience was our very first one, I have to say I've worked in customer service for 20 years and I never seen such awesome sales people. Our sales person Laura Scharnott was a great person, she sho I've worked in customer service for 20 years and I never seen such awesome sales people. Our sales person Laura Scharnott was a great person, she showed great compassion, understanding, as well as knowledge of our 2014 Subaru. Thank you very much for all your help. We will be back More

Going in, I wasn't sure what to expect. We met with Scott after a relative recommended him based on their experience. Scott was honest and great to work with. Overall, it was an enjoyable experience. Scott after a relative recommended him based on their experience. Scott was honest and great to work with. Overall, it was an enjoyable experience. More