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Wilde Subaru - Service Center

Waukesha, WI

4.2
77 Reviews

77 Reviews of Wilde Subaru - Service Center

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December 11, 2022

Trey is a great service rep. Always extremely helpful and makes sure you get quality service . More

by JENMARIE0512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Knoelke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dachowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Wilde Subaru responded

Hi Jen, Thank you for the fantastic review. We're thrilled to read about the extremely helpful service you received from Trey. We look forward to providing you with more 5-star experiences in the future at Wilde Subaru!

December 11, 2022

This was my first visit to Subaru’s service center and Trey made me feel very comfortable and kept me informed More

by CJHOEKSEMA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Wilde Subaru responded

Hello, We're pleased to have the opportunity to earn your business at Wilde Subaru. Thank you for the special shout out to Trey and trusting our Service Team with your vehicle needs. We hope to work with you again in the future!

December 09, 2022

Kevin and his team took awesome care of my car. I was happy they offered the Sunbit program - because it made it easier to pay for the needed tire replacement. More

by ANDYPORTALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Erkkila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic
Dec 13, 2022 -

Wilde Subaru responded

Hi Andy, we are ecstatic to read your great review! Thank you for the shout out to Kevin and the rest of our Service Team. We're pleased the Sunbit program was a great option. We hope to see you again in the future at Wilde Subaru!

December 09, 2022

Excellent service, efficient, minimal wait time, friendly staff. Just checked Wilde Subaru website and was disappointed I wasn't offered the $10 discount mentioned on the website. More

by MARTHABALFANY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Wilde Subaru responded

Hi Martha, Thank you for the great review! We're pleased to learn about the efficient, friendly and timely service you've experienced with our team! Our customers and their happiness is our mission. We are sorry to learn about the $10 off not being included on your recent appointment. Please feel free to give our team a call at 262-804-8565. We look forward to hearing from you!

December 08, 2022

The dealership I bought my Subaru from in MN always washed and vacuumed my vehicle. Wilde does not. I specifically asked that they do so, cleaned my car out for it, paid $700 in services, and came back More

by EAFROELICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keely MacGregor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Wilde Subaru responded

Hello, Thank you for your honest feedback. We do strive to provide our valued customers, like yourself, with a first-class experience at each visit. Therefore, I am sorry to learn about your unhappiness surrounding your recent appointment with our team. Your feedback will be used to improve upon our level of service as we move forward. At your earliest convenience, please consider reaching out to me directly should you need any further assistance. Kevin Schmidt kschmidt@gowilde.com Service Manager

December 08, 2022

Wilde Subaru completed excellent service on 2 recent trips. A nail was in my tire and no other company nearby was willing to fix it in a timely manner. I should’ve tried Wilde first! Also, hail cause More

by GBPKRS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry, I forgot. The Eyesight system expert
Dec 09, 2022 -

Wilde Subaru responded

Hello, Thank you for trusting our Wilde Subaru Team with your vehicle repair needs. We are pleased to have had the opportunity to complete your repairs in the timely manner. We hope to see you again at Wilde Subaru!

December 08, 2022

Love Wilde Subaru, 100% better than Racine/Kenosha (whatever they are called now) I will return to Wilde Subaru in Waukesha. More

by Private
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keely MacGregor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Misiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Passion Day-Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dachowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Driebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Wilde Subaru responded

Hello, Thank you for providing our team with the opportunity to earn your business at Wilde Subaru. We look forward to working with you again in the future! Until then, safe travels.

December 07, 2022

Came in for an oil change, filter and check-up. I was treated respectfully. I was very satisfied with the service; will be going back whenever the need arises. Thank you. More

by VSCHULTZ1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albiona Vinca
Dec 08, 2022 -

Wilde Subaru responded

Hello, Thank you for presenting our team with the opportunity to earn your business! It was a pleasure working with you. We hope to work with you again in the future at Wilde Subaru!

December 07, 2022

Couldn't have been more satisfied. Work was done on time and perfect. Made me feel like he knew what he was talking about. More

by jsheahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Spano
Dec 18, 2022 -

Wilde Subaru responded

Hello, We're pleased to learn about your happiness surrounding your recent service experience! We value our customers and their happiness. Come back and see us again soon at Wilde Subaru!

December 07, 2022

Obviously, you are short handed with staff just like every other business, so the only reason I couldn't give the experience a "5" was that I waited for my vehicle from 8:30 - 3:30, to find out it would More

by PAISERMARY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Zinca
Dec 07, 2022 -

Wilde Subaru responded

Hello, Our team appreciates your feedback surrounding your recent service experience with our Wilde Subaru Team. Thank you for your patience and shout out to Abby for the good communication. We hope to work with you again in the future and provide you with a 5-star experience!

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