Wilde Toyota

Thanks Jamie! Jamie Shay was very helpful and made our experience great. He is very personable and the process was very smooth! He went above and beyond! Jamie Shay was very helpful and made our experience great. He is very personable and the process was very smooth! He went above and beyond! More

Great Service for Simple Maintenance As always, David Olguin provided excellent service and a pragmatic approach to completing needed engine maintenance for my car today. There is no one As always, David Olguin provided excellent service and a pragmatic approach to completing needed engine maintenance for my car today. There is no one I would rather work with at Wilde Toyota. More

Liars, Waste of Time My daughter and I spent over 10 horrid hours at this dealership in a matter of two days, including running back and forth to the bank and vendors to g My daughter and I spent over 10 horrid hours at this dealership in a matter of two days, including running back and forth to the bank and vendors to get Wilde paperwork they said was required. They claimed that there was a residency issue that complicated the sale, but they outright lied to us several times (and we found out that the residency was not a question in the end.) When I questioned them when nothing made sense, they claimed Toyota itself was requiring more paperwork so the dealer kept coming up with more schemes and sending me off for more documentation which they wouldn't even accept. At one point they asked me to change my current auto's insurance to a different state to show the address they desired on the insurance card -- besides this being unethical and could cause me loss of coverage, the insurance card wouldn't be showing the address anyway; wouldn't a dealer know this? They even claimed that we weren't qualified for some incentives, giving no reason other than Toyota denied the application. And apparently laws in Wisconsin about co-signers are different than laws throughout the U.S.; they claimed a co-signer never has a bearing on the interest rate so at one point they didn't even want me to co-sign. In the end, after waiting two last hours for the "exceptional loan rate" they found for us, and having them put new contracts in front of us to sign here and there without yet telling us the rate, we had had enough. They said we should either just wait until the next week (interesting, that would be when the deals and incentives had already expired) or take their exceptional loan rate of 6% compared to the 0% being offered. When we demanded our deposit back, they did get us a lower rate of 5% (almost 2% higher than local banks) -- but the finance person claimed to be waiting for "his friend's" email back to approve of that lowered rate while my daughter watched his screen the whole time and no emails were sent back and forth! LIARS AND A WASTE OF TIME!! As for further proof, we went to another dealer, gave them LESS paperwork than what was submitted to Wilde, my daughter immediately got an email from Toyota regarding processing her application -- something that she never gotten through Wilde's alleged dealings with Toyota -- and we picked up the car the very next business day. All incentives given including 0% and no residency issues. More on that dealer in another post -- top rating for them! More

Jamie shay was great !! We had a great experience with him . We would definitely come back to choose him . He was funny and pleasant!!$ definitely choose him !! We had a great experience with him . We would definitely come back to choose him . He was funny and pleasant!!$ definitely choose him More

Amazing Experience! We had the pleasure of working with Eric Ferra when we were buying a Toyota Corolla. He listened carefully to what we wanted and worked hard to find We had the pleasure of working with Eric Ferra when we were buying a Toyota Corolla. He listened carefully to what we wanted and worked hard to find us a car that not only met our expectations, but exceeded them. I highly recommend him to help you find your next car! More

New car purchase Jamie Shay sales and Rebecca and G did an awesome job on my used car purchase. I recommend this dealer to anyone looking to purchase a car. Jamie Shay sales and Rebecca and G did an awesome job on my used car purchase. I recommend this dealer to anyone looking to purchase a car. More

busy saturday The selection was just what we were looking for. The price was right. The staff was friendly and helpful. My only complaint is that more financing emp The selection was just what we were looking for. The price was right. The staff was friendly and helpful. My only complaint is that more financing employees were needed. It took 6 hours from the time we walked in until we left with our new vehicle- most of that was waiting for the final paperwork. there were lots of sales people but only 2 working in the financing area. It was a beautiful Saturday, and it would have been nice to spend it away from the dealership. More

Great buying experience I had been shopping for a new truck, I was getting annoyed with other dealerships and their high-pressure sales tactics, and then you have to buy NOW I had been shopping for a new truck, I was getting annoyed with other dealerships and their high-pressure sales tactics, and then you have to buy NOW to get this great deal with rebates. My wife and I went to Wilde Toyota, and I met Matt Thornburg a salesman, I told him that I wanted to see a Tacoma SR5. Matt got one, I said I wanted to test drive it Matt made a copy of My driver's license and handed me the keys.NO hard sell no pushing me to buy, just a great explanation of all the features, and My wife and I test drove the SR5.we both really liked the vehicle, we came back and told Matt the color and interior we wanted.We Bought the truck, got a great deal, This is the first time I ever actually enjoyed buying a new vehicle.Matt even came in on his day off to deliver the truck to us.He thoroughly explained every option and set up our cell phones to the Bluetooth.We were amazed by matt's complete knowledge of the vehicle.I would recommend Matt to anyone looking to buy a Toyota.Also, I would like to mention that the sales manager Ian Johnson is also a pleasure to work with.I highly recommend both of them. Thanks John More

Positive experience The dealership.....what I can say about them that is good, is they have a man like Kevin Nelson around. This is the 3d used car that my family has pur The dealership.....what I can say about them that is good, is they have a man like Kevin Nelson around. This is the 3d used car that my family has purchase from Kevin in the past 3 or 4 years, and I come back because he is the only used car salesperson I have ever trusted after the deal......in 40 years of driving. I have taken several hardships in times past from other sales people at other dealerships,...and I am grateful for the kind people at Elm Brook church that recommended Kevin when we were new in the area. More