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Wilde Toyota
West Allis, WI
4,943 Reviews
Welcome to Wilde Toyota, Wisconsin's #1 Volume Toyota Dealer*. Wilde Toyota is your full service Toyota dealer offering new Toyotas, certified preowned Toyotas, used car sales, Toyota parts and accessories, auto repair and financing. Wilde Toyota is a Toyota President's Award dealer -- Toyota's highest honor -- for excellence in customer service and satisfaction. Visit wildetoyota.com to see current new car specials and get money saving service coupons.
Wilde is your foremost new and used car dealer serving all South East Wisconsin and it's surrounding areas: West Allis, Milwaukee, Brookfield, Waukesha, Wauwatosa, Greenfield, New Berlin, Franklin, Muskego, Greendale and Madison.
*Per 2019 TMS Records.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,943 reviews
December 13, 2016
Not so fast Our experience in selecting a car went well at Wilde. However, after that we have experienced several disappointments. After selection we met with the Our experience in selecting a car went well at Wilde. However, after that we have experienced several disappointments. After selection we met with the finance dept to discuss financing and service packages and felt very mislead in the process. We were told by a Manager that our package would include oil changes and tire rotations among other computerized services. That was not the case when bringing our car in for service. When seeking further guidance on the service package, the finance rep abruptly hung up instead of providing clarification to a question. Also, the service center experience has not been great either when bringing the car in for oil changes and rotations. Even when making appointments there have been long waits and on one occasion a communication gaffe where our car was not worked on at all despite waiting in the lobby for almost two hours. Having also purchased a vehicle on the other side of town at Andrew Toyota, we have seen what supreme customer service looks like and the value a dealership can bring throughout the buying and service process. In our opinion that is lacking at Wilde Toyota. While they insist on asking for 5 star ratings on follow up surveys, they should be asking instead how they can improve on customer satisfaction after the selection process. More
by Pat
Employees Worked With
none of the above
December 13, 2016
Purchase of '14 Camry Very helpful and knowledgeable salesman, Jamie Shay. Answered all questions for my wife and I in our car buying process. Very friendly environment and Very helpful and knowledgeable salesman, Jamie Shay. Answered all questions for my wife and I in our car buying process. Very friendly environment and I would definitely purchase from the dealership in the future. More
by erockand
Employees Worked With
Phil Lo, Jamie Shay
December 11, 2016
Purchased a rav 4 We had a great experience buying our car here. Took many hours. But they really worked with us to get the right deal. Also let us test drive many ca We had a great experience buying our car here. Took many hours. But they really worked with us to get the right deal. Also let us test drive many cars with no pressure. More
by Softball27
Employees Worked With
Phil Lo, Leonard Jordan
December 11, 2016
Friendly Staff We had a pleasant car buying experience at Wilde Toyota. We enjoyed working with Kevin he is very personable and not a high pressure salesman. He work We had a pleasant car buying experience at Wilde Toyota. We enjoyed working with Kevin he is very personable and not a high pressure salesman. He worked with us to get us the car we were looking for. We enjoyed working with Ziggy in finance as well, he is a very likable guy! Wilde Toyota seems like a good honest dealership. More
by Janice
Employees Worked With
Ziggy Filipovic, Kevin Nelson
December 10, 2016
Kevin Nelson is honest and personable Kevin Nelson provided an excellent car-buying experience. I will recommend him to anyone looking to purchase a car from a friendly, low-pressure, hon Kevin Nelson provided an excellent car-buying experience. I will recommend him to anyone looking to purchase a car from a friendly, low-pressure, honest salesman. Thoroughly enjoyed working with Kevin--I give him my highest recommendation! More
by johnburke
December 08, 2016
Kevin Nelson's follow through I bought a car from your dealership on Wed, 12/7/16 because of Kevin Nelson and his follow through. . Kevin understands that he is in the people busi I bought a car from your dealership on Wed, 12/7/16 because of Kevin Nelson and his follow through. . Kevin understands that he is in the people business. He knew which cars I wanted to look at and had them ready when I arrived. He was very good at multi-tasking - making sure he acknowledged my wife and I and met our needs even while finishing up with another customer. He knew how to engage others at the dealership in order to expedite our purchase and make experience a good one. We'love be back as long as Kevin is there. Guy Wadas 847-309-4518 More
by BoughtAvalon
Employees Worked With
Kevin Nelson
December 07, 2016
Made the process easy. Kevin made the process very easy. He was very helpful and never tried to pressure us into a vehicle we were not interested in. We definitely plan on Kevin made the process very easy. He was very helpful and never tried to pressure us into a vehicle we were not interested in. We definitely plan on going back to him in the future. More
by lisa54956
Employees Worked With
Kevin Nelson
December 06, 2016
Pleasantly surprised enough to purchase Most folks would agree that car shopping is as much fun as a colonoscopy. Slick salesmen hustle…you know the type and look forward to every encounter Most folks would agree that car shopping is as much fun as a colonoscopy. Slick salesmen hustle…you know the type and look forward to every encounter with dread. So imagine my surprise when I met Jamie Shay of Wilde Toyota. This guy is disarmingly charming in a very down-home, Milwaukee sort of way. He’s funny, smart and pretty bottom line…which is a good thing. No bull. Just useful, actionable information with a no-nonsense out the door price. Having done my research prior to the visit, I knew what to expect and was still surprised at the ease with which our transaction went down. Add to that, no cram-it-down your throat extras at closing. Would definitely recommend Wilde Toyota and will do business with Jamie again. More
by Mary
Employees Worked With
Jamie Shay
December 06, 2016
Happy Customer So grateful to have worked with Kevin Nelson. He was kind, courteous, prompt and very professional. Kevin made our buying process as quick and easy So grateful to have worked with Kevin Nelson. He was kind, courteous, prompt and very professional. Kevin made our buying process as quick and easy as possible. I never felt any pressure to make a decision. I look forward to recommending Kevin to my family and friends. Thank you Kevin! More
by Kristy
Employees Worked With
Kevin Nelson
December 05, 2016
Great experience and follow through The vehicle I was interested in is hard to find with a lot of interested customers. Kevin followed through on all communication to make sure I had the The vehicle I was interested in is hard to find with a lot of interested customers. Kevin followed through on all communication to make sure I had the best opportunity to get the vehicle I wanted. And I did. Phil was helpful in getting a great rate, explaining the financing and helping to get the best warranty extension package. More
by SHANNON HAYES
Employees Worked With
Phil Lo, Kevin Nelson
