510 Reviews of Wilde Toyota - Service Center
Very efficient and friendly. Pleasant waiting area with comfortable chairs, tv, work counters. Service was excellent. Pleasant waiting area with comfortable chairs, tv, work counters. Service was excellent. More
Really easy and got a shuttle to and from. Everything was perfect and quicker than expected. Everything was perfect and quicker than expected. More
Friendly and courteous. Helpful when asked. Their estimated time, although at times lengthy, is accurate. Helpful when asked. Their estimated time, although at times lengthy, is accurate. More
Wilde employees are always friendly and helpful. My service writer this time was Salma, and she was exceptional! Very engaging personality and smile. My service writer this time was Salma, and she was exceptional! Very engaging personality and smile. More
Great service reps and sales people love my Toyotas and would buy again if needed would buy again if needed More
When making appointments you can get in any time. Pretty much. Even with a emergency. Pretty much. Even with a emergency. More
Joe is easy to work with and ensures customer satisfaction. They always get my car washed too which is a plus! satisfaction. They always get my car washed too which is a plus! More
They mishandled my personal information and that of another customer. We received each other's personal information including name, address, phone number, and VIN of each other's vehicles. They claim t another customer. We received each other's personal information including name, address, phone number, and VIN of each other's vehicles. They claim that they were able to fix it, but i asked for a Toyota shirt (not a Wilde shirt) because I love the toyota brand and own two of them. The assistant GM promised me he would get me one, but I have never received it. He refuses to answer/return my phone calls. I was looking to potentially purchase another vehicle and while bringing in my Avalon for routine maintenance, I take with a salesman. He repeatedly lied to me and when I called him out, he kept saying that misunderstood him. That may have been true once, however, when my wife and I both heard the same things and then the salesman denies he said multiple things, that's not misunderstanding him, that's him lying. Their service department was embarrassing on this visit. Other customers and I were left waiting between 10-15 minutes before anyone acknowledged us. Meanwhile countless service advisors walked past us and never acknowledged our existence. Another service advisor was swearing at a customer on the phone while feeling herself up, and other advisors were standing around joking with each other. This place is a total embarrassment to the Toyota brand. If it wasn't for the fact that my service appointments are free, I would never come back. Save yourselves and don't come here! More
Dan was my very helpful service advisor and Eric helped with tires. Mechanic emailed me a video of my car on something I had a question about so I know they checked it. Couldn’t ask for more. with tires. Mechanic emailed me a video of my car on something I had a question about so I know they checked it. Couldn’t ask for more. More
Selma is a FANTASTIC service advisor. . Very helpful and thorough. With a beautiful personality . I will ask for her every time I’m there for service. . Very helpful and thorough. With a beautiful personality . I will ask for her every time I’m there for service. More