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Williamsburg Chrysler Dodge Jeep RAM

Williamsburg, VA

3.8
82 Reviews

3012 Richmond Road

Williamsburg, VA

23185

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Showing 82 reviews

December 21, 2023

I purchased my truck here after having a truly horrible experience with the service department at this dealership where I swore I would never purchase a jeep product again. I purchased my 1500 from them 2 More

by jeffrey.christensen5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
November 27, 2023

Everyone was pleasant to work with and professional there was no high pressure sales tactics More

by kidcoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake
September 19, 2023

I would like to say in 40 plus years of buying cars doing business with WCDJR was a pleasure. I didn't get pressure from the sales consultant. I didn't get stuck in the showroom for any length of time. Afte More

by Thaddmann1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark McLeod and Cindy Borrelli
August 24, 2023

The experience I had with this dealership was excellent. The sales representatives are amazing and worked to ensure the transaction went smooth as silk. I got what I wanted without the hassle of the back More

by sdmotley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Hines, Keith Hassan, and Cindy Borrelli
Aug 24, 2023 -

sdmotley responded

LOVING my Fiat..

August 21, 2023

Customer service has gone down hill in a lot of dealerships. This one in particular has a disappointing service department. Not only is the customer service not great, but I also question their int More

by rem28411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple people
August 10, 2023

This dealership should not have the privilege of carrying Dodge. Dodge products are fantastic, this service department is a complete joke!! We have had our back window leaking when it rains and took it in More

by Victoria Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean, Brad Denoyer--Both CLAIM to be managers.
August 10, 2023

Excellent for everything, salesman was the best I have ever had and helped us get exactly what we wanted More

by bbeard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Page
January 10, 2023

Sales process was smooth and simple. Tyler was easy to deal with and very professional. Having bought several vehicles from here, we will continue to buy from this dealer. More

by Ms79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler & Will
November 18, 2022

It was great doing business with this dealership. Especially with salesperson Mike Hines. He is always a pleasure to work with More

by tarbiv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hines
September 27, 2022

The drastic situation for ordering a new car in 2022 was very taxing and frustrating to say the least. Our experience was very satisfying as Williamsburg KIA took our order at MSRP in lieu of 3 other dealer More

by Njmamczak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiseman
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