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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,854 Reviews

1,854 Reviews of Williamson Buick GMC - Service Center

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April 06, 2021

Awesome service and follow up. Roly and Richard are the best. I would not go anywhere else but Williamson Buick, Cadillac. Great job everyone. Thank you More

by FPOMAREDA7981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 06, 2021

Williamson Cadillac has the best service department in the state. They are always courteous and timely. They treat all customers like family and always willing to go to the extra mile. More

by SPLLERANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Apr 09, 2021 -

Williamson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 06, 2021

All is good on service area , great attention and very professional. Time waiting was reasonably and I received call when service has been done and give explanation More

by JGBETHENCOURT2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Barrios, Carlos Gomara, Skip Moosang
Apr 09, 2021 -

Williamson Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 06, 2021

I have to say that my first experience with Williamson Cadillac was not that good the financial Guy was super rude , bought a Cadillac some where else and than came back to Williamson for service and let More

by qbanlink2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Barrios, Carlos Gomara, Skip Moosang
Apr 09, 2021 -

Williamson Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 03, 2021

I went for service, oil change fast as usual. Only waited 1hr. They told me that my premium service package was expired but they didn’t give me any details. More

by RKCURB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Williamson Buick GMC responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence and I'm pleased our team provided you with a quick and efficient experience. If you have any further needs or questions in regards to your service package, please do not hesitate to give us a call. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 02, 2021

Eric in the Service Dept.was very knowledgeable, upfront about all of my concerns and repairs. I went to the dealership 3 times for service on my 1983 classic Cadillac Fleetwood Brogham and dealt with Eric More

by superglidehd01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Williamson Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with knowledgeable and transparent vehicle maintenance, and we’re thrilled to hear that Eric hit that expectation. We're honored that you chose to trust us with your vehicle and we hope you continue to come see us whenever you need your car serviced! Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 02, 2021

Williamson Cadillac is the finest dealership in America. The staff and the people are very friendly courteous and efficient. Their finance manager Ricardo and their sales department including Ron Peoples ha More

by LKING4343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Peeples, Skip Moosang
Apr 05, 2021 -

Williamson Buick GMC responded

Wow, we are honored to read your comments! We are so pleased that you had an excellent experience with Ricardo, Ron, Skip and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call for anything else that you may need! Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 01, 2021

I have always enjoyed the professional treatment I have received at Williamson. Alberto Fernandez has been our salesman for years and is always very helpful. The service department always delivers quality More

by HDLUQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Williamson Buick GMC responded

Thank you for your loyalty to our dealership! Albert’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer and are beyond appreciative that you have kept us in mind for all sales and service needs. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 01, 2021

Great service from Carlos fixed everything perfect he did a great job I’ll definitely always use him for service every time I go thank you More

by fito03
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Apr 05, 2021 -

Williamson Buick GMC responded

Thank you for the awesome feedback! You're right, Carlos is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 01, 2021

My service advisor Mickey Barrios is the best.l always has a smile when he greets us. I have been buying car’s from Williamsom since 1992. I love my Escalade More

by JEFFWANDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Apr 05, 2021 -

Williamson Buick GMC responded

Jeff, it was a pleasure to read that you have done business with Williamson Buick GMC since 1992 and I'm thrilled to hear that you are enjoying your Escalade! We're honored to have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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