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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,854 Reviews

1,854 Reviews of Williamson Buick GMC - Service Center

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April 01, 2021

Excellent service at location with good people and food. The service went quick during the experience in Kendall, FL. The people was very polite at this locations. More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Williamson Buick GMC responded

Hello Sean! It is great to hear about your recent service experience. I will certainly pass on your feedback to our entire service staff as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 31, 2021

I’ve been a customer of Williamson for years and always rave about your service department. Makes taking my car pleasant. Everyone is so friendly and eager to assist. More

by FRANCESCM4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Apr 05, 2021 -

Williamson Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is part of what makes Williamson Buick GMC special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 31, 2021

Over all good service! Had an issue with the front passenger window and I had to take it back a second time and it was fixed. More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Williamson Buick GMC responded

Teresa, thank you for taking the time to give us feedback! We're glad that our service team was able to repair your car to your standards and will hope to work with you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 31, 2021

This is the second time I take my XT5 to fix radio/satellite reception signal failures. The problem continues. I will contact GM directly to complain and express my displeasure. How can GM pu More

by IGMAROD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Erik Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

Thanks Alfonso for an attentive and professional service! I was frustrated when I was told to pick up my car, because it was ready. When I got there, there were two warnings in the dashboard com More

by camila.cardillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Mar 31, 2021 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 30, 2021

Carmen Alicea muy atenta muchas gracias para ella. Me ofreció un servicio que requería el carro a las 15 mil millas y yo lo tome. Pero no estoy contento porque después de este servicio de más de 400$ con More

by anrey89
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Williamson Buick GMC responded

Gracias por sus comentarios! Sinceramente, Jeff Rogers - jrogers@wagmiami.com

March 30, 2021

Always reliable and trustworthy. Excellent customer service and knowledgeable staff that work hard to ensure the client is satisfied Nd the problem is resolved quickly. More

by PRIETOM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Williamson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 26, 2021

Excellent service took the car to fix the Key transmitter, was quick and the customer service Representative was supper helpful and informative Would recommend their services More

by HIGI8
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Mar 31, 2021 -

Williamson Buick GMC responded

We cannot thank you enough for your wonderful review of Williamson Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 26, 2021

Absolutely hands down the best customer service ever! I was treated like family and my service advisor Alfonso Robleto is the very best! Great experience! More

by pwilliams.rdmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Mar 31, 2021 -

Williamson Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 25, 2021

Best service all around. Tony Martinez goes out of his way to make satisfied customers...best dealership in town!!! Will highly recommend to others....thanks! More

by raqjim29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Mar 30, 2021 -

Williamson Buick GMC responded

We cannot thank you enough for your wonderful review of Williamson Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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