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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,903 Reviews

1,903 Reviews of Williamson Buick GMC - Service Center

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February 06, 2021

Best service experiences I ever had. Alfonso Robleto went above and beyond to make sure I was taken care of. Thank you for your patience and professionalism. More

by Juan Mora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldine Robleto
Feb 10, 2021 -

Williamson Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 06, 2021

We have purchased cars at Williamson Cadillac. The last one a 2018 with 36,000 moles. Since October it has been in the shop 3-4 times for various repairs. Not happy and disappointed with the performance an More

by broker305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Feb 10, 2021 -

Williamson Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Skip and Juan were able to provide an efficient and overall positive experience. If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 05, 2021

I’ve been a customer for many years because of your excellent customer service but this visit 4 days went by no one called to even tell me what was wrong or to tell me my car was ready. I had to call i More

by aidal661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Williamson Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 05, 2021

Mike McKessen was my service advisor and he was great! He analyzed my service and made suggestions for future service. I appreciate his sincere attention. More

by patmoore5575@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike McKessen
Feb 10, 2021 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 04, 2021

Service was really good and efficient. Brought my car in got it serviced quick and the problem fixed. Erik Fernandez is very attentive and responds to customers concerns quickly. More

by keittyfabelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Williamson Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Williamson Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 04, 2021

Without a doubt ir has been an exeptional experience, the attention, the servicié, all very good, Mr. Alfonso very attentive explaining all the details of the process More

by Yoel Guillama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gairy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rita Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Rivery, Juan Alvarez, Mickey Barrios, Carlos Gomara
Feb 08, 2021 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 04, 2021

Thank you to Tony Martinez for the excellent work, he explain me the problem with my car and resolve the issue with my insurance company to cover the service repair cost. More

by DEAMIGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez
Feb 09, 2021 -

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 04, 2021

Unbelievable service. They go out of their way to make sure all your needs are met and that you are 100% satisfied with their service. I have bought many, many, many cars in my lifetime but had never b More

by AWV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Barrios, Carlos Gomara, Skip Moosang
Feb 08, 2021 -

Williamson Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 04, 2021

A+ service like always, car was fixed correctly and in time. Our service advisor is Skip Moosang and he always kept us in the loop More

by reiuribe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Feb 09, 2021 -

Williamson Buick GMC responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 04, 2021

Job was done within estimated timeframe. X x x x c c x c x c c c c xx x x x x x c More

by jwcharlton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Feb 09, 2021 -

Williamson Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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