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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,860 Reviews
Call Service Center (305) 670-7100

1,860 Reviews of Williamson Buick GMC - Service Center

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March 31, 2022

As always, a great experience! Tony Martinez has been taking care of our cars since 2008 and he’s the best! More

by PJASPAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
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Apr 01, 2022 -

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

March 31, 2022

3hr wait after being told 1. 5 hr for oil change. They didn't get green lubricant stain ring which oozed into perforated holes in leather seat out which was from last service at More

by rksmiami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos Gomara
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March 30, 2022

My service visit yesterday was the nicest in all my travels. Places to sit comfortably inside and a garden outside, great coffee, clean bathrooms and snacks. My 45K check up was perfect... car wash i More

by tbiesanz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
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Apr 01, 2022 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

March 30, 2022

The service personnel are great especially my advisor Carlos he answers the phone every time and is very helpful in getting me in and out More

by jrodriguez06221998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Report | Print
Apr 01, 2022 -

Williamson Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Williamson Buick GMC's Service Department. Sincerely, Juan Santos Service Director juans@wagmiami.com

March 29, 2022

They always do their best to get me in and out quickly. The service employees are exceptional More

by flutterflyzkiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Skip Moosang, Alfonso Robleto
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Mar 30, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

March 29, 2022

excellent customer service. it was in record time less than an hour . The person who attended me was very kind. More

by RAULPALACIOS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Report | Print
Mar 31, 2022 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

March 29, 2022

It was a pleasure working with Williamson Buick. My car broke down in Marathon and John Varela stated in touch with me every step of the way! More

by Trisha
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2022 -

Williamson Buick GMC responded

Hi Trisha and thank you for your kind words. We are very happy to hear that John was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Juan Santos Service Director juans@wagmiami.com

March 28, 2022

Perfect job and done with convenience. Our service advisor John always makes for a great experience. More

by DRRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2022 -

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Juan Santos Service Director juans@wagmiami.com

March 28, 2022

Great service and attention to detail. The service writers are very knowledgeable. Thank you Carlos Gomara for going above and beyond to assure my vehicle was properly taken care of. More

by Arthur Andrade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Report | Print
Mar 30, 2022 -

Williamson Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Juan Santos Service Director juans@wagmiami.com

March 28, 2022

Skip and his team are awesome. Always very professional and helpful. Easy interaction and easy transaction More

by Linjad10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray who books the appointment needs customer service training, Skip Moosang
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Mar 30, 2022 -

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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