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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,914 Reviews
Call Service Center (305) 670-7100

1,914 Reviews of Williamson Buick GMC - Service Center

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April 29, 2025

They have had be go back and forth and did not even tell me that the part had not been received. I left the dealer and still had the same issue with my car to go back and have the mechanic say the part had More

by Alejandro
Recommend Dealer
No
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Loero
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Apr 29, 2025 -

Williamson Buick GMC responded

We sincerely apologize for the inconvenience you've experienced. Clear communication and timely service are very important to us, and we regret that we fell short in your case. Your feedback is invaluable and helps us improve. Thank you for bringing this to our attention. Please contact me directly at janelysp@wagmiami.com if you wish to further discuss your experience.

April 27, 2025

Very trustworthy and straight forward. You will always get a fair deal. Luis, Jermaine and Benny are as good as it gets. More

by SCOTTSHAPIRO
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Williamson Buick GMC responded

Thank you for your kind words and for recognizing Luis, Jermaine, and Benny! We’re thrilled to hear that you had a trustworthy and straightforward experience. Your support means a lot, and we are grateful to have customers like you.

April 26, 2025

John efficiently wrote up the ticket. The technician must have acted immediately on the service warranty request. Car was ready a few hours later More

by AVELINOG
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Varela
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Apr 28, 2025 -

Williamson Buick GMC responded

Thank you for sharing your experience! We're glad to hear that John and our technician provided prompt and efficient service, ensuring a quick turnaround for your vehicle. Your feedback is truly appreciated!

April 18, 2025

Very quick service Richard is very nice and informative and the waiting time for service was dhort and very pleasant More

by MIMIG0924
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Loero
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Apr 21, 2025 -

Williamson Buick GMC responded

We take pride in providing excellent service and automotive care, and your positive feedback means the world to us!

April 18, 2025

Tony Martinez is an excellent service advisor. He gave me the best and fast service. More

by eduardopachecoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Williamson Buick GMC responded

Thank you for your positive feedback. We will be sure to pass your massage along to Tony. We take pride in providing top-notch service and are thrilled that you had a great experience.

April 12, 2025

The BEST OF THE BEST! Carlos Payas is an amazing salesperson Will always chose Carlos More

by HARLEYGIRL4LIFE
Recommend Dealer
Yes
Employees Worked With
Carlos Payas
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Apr 14, 2025 -

Williamson Buick GMC responded

We take pride in delivering top-quality service, and your feedback affirms that commitment! We appreciate you choosing us.

April 11, 2025

My experience was outstanding. My guy Yaier was wondering. Very much enjoyed my experience. Great dealership More

by FRANKBRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Williamson Buick GMC responded

Thank you for your glowing review! We aim to provide service that’s efficient, thorough, and always customer-focused.

April 10, 2025

Great service, punctual and very professional. I was extremely happy. The place is very nice and everyone was very helpful. I can't ask for anything better. More

by Rousseau45432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Williamson Buick GMC responded

We truly appreciate your recognition of our dedication to excellent service! It is our absolute pleasure to assist you.

April 10, 2025

Excellence at its best. Not much more to say. Would be nice if you could dry the car More

by MLBLANCO557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laz Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Williamson Buick GMC responded

Thank you for your positive feedback! We take pride in providing top-notch service and are thrilled that you had a great experience. We also thank you for any suggestion you may offer that will help us deliver a perfect service experience, as your complete satisfaction is always our ultimate goal.

April 10, 2025

Excellent service from Stephanie i really recommend this dealership to service your vehicle … process was really fast and easy More

by Jesus Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Williamson Buick GMC responded

Thank you for your thoughtful words! We always strive for excellence and are delighted to have met your expectations.

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