Williamson Cadillac - Service Center

Terrible communication. Called service advisor twice and texted once and no response. Then called courtesy shuttle and they were too busy to pick me up. Ended up getting Called service advisor twice and texted once and no response. Then called courtesy shuttle and they were too busy to pick me up. Ended up getting a Lyft to pick up vehicle. Paid for service and then proceeded to wait 20-25 minutes for vehicle to be brought out. Will take vehicle elsewhere for future service needs. More

Excellent service and attention to detail. Always an exceptional experience. That's why we return to Williamson. Always an exceptional experience. That's why we return to Williamson. More

Friendly and professional attention, been dealing with Williamson for over 15 years and at least 8 vehicles. Yair provided excellent customer service as well as Omar Barbachan who’s been my sales rep for Williamson for over 15 years and at least 8 vehicles. Yair provided excellent customer service as well as Omar Barbachan who’s been my sales rep for the last three leases. More

Good service and excellent site. They have complementary coffee and food while you wait not to mention very clean waiting area. They have complementary coffee and food while you wait not to mention very clean waiting area. More

The service was excellent and Carmen very professional the only is i lease my car. And i have to pay more on every service the only is i lease my car. And i have to pay more on every service More

The only thing was when they brought my car down the 18-year-old had a seat all the way down like if he was sleeping on the car that’s how he returned the car to me. That’s how these kids drive nowadays 18-year-old had a seat all the way down like if he was sleeping on the car that’s how he returned the car to me. That’s how these kids drive nowadays but when you give a customer their car you have to leave it at the upright position and in the position they had it before More

Excelente servicio. Lo único el Cadillac CT 5 el aire acondicionado no es sufrir re fuerte para este calor de verano. Es lo yo le veo de malo. Lo demás por ahora está mu Lo único el Cadillac CT 5 el aire acondicionado no es sufrir re fuerte para este calor de verano. Es lo yo le veo de malo. Lo demás por ahora está muy bien. More

The dealer team is courteous and efficent while keeping you informed and comfortable during your stay. you informed and comfortable during your stay. More

My service advisor did an excellent job addressing my issues and providing high quality service. Thank you to Mike V. issues and providing high quality service. Thank you to Mike V. More

Great customer service Great communication helpful and reliable service will be bringing my other vehicle for service reliable service will be bringing my other vehicle for service More