Williamson Cadillac - Service Center

I took my car in for service due to an issue with the shifter. I had to leave it at the dealership for a week, during which I was provided with a rental car and received periodic updates. The total cost shifter. I had to leave it at the dealership for a week, during which I was provided with a rental car and received periodic updates. The total cost for a battery replacement, shifter replacement, and an oil and filter change came to $300. Unfortunately, just two days after picking up my car, the check engine light turned on, requiring me to return it for further inspection. The following day, I was informed that the car was ready for pickup. However, when the valet returned my vehicle at 6 PM, the check engine light was still on—the very issue for which I had initially brought it in. I had no choice but to leave the car again with the on-call service representative that evening. After that, I received no updates despite multiple calls and messages. Eventually, I was notified that the car was ready, but upon arrival, I was presented with an additional $200 charge. When I explained that my vehicle was under warranty, I was told that the warranty provider, Ally, had agreed to cover only half the cost. I purchased this car from this dealership, and it is extremely disappointing to have experienced such poor service. Since buying the vehicle, I have encountered numerous issues and have now spent a total of $500 on repairs. I strongly urge the dealership to conduct more thorough evaluations of the cars being sold and to improve the quality of their service. More

The service was Excellent! Especially the attention. Mr. Yair was very professional, during the time he was in touch with me he was always willing to explain and answer any que Especially the attention. Mr. Yair was very professional, during the time he was in touch with me he was always willing to explain and answer any questions or concerns about my vehicle . I’d definitely recommend Willamson Cadillac for anything to do with GMC. More

Service was fast, kind, and precise. Also, I was delighted with some good coffee. Hope see the dealer again. Thanks. Also, I was delighted with some good coffee. Hope see the dealer again. Thanks. More

Williamson Cadillac always does a great job servicing my vehicle. I've been doing business with them for over 8 years. I would recommend them to my friends and family. vehicle. I've been doing business with them for over 8 years. I would recommend them to my friends and family. More

Great service department. Very well organized and efficient. Despite not living in the area and not having bought my Escalade there, I was treated like a longtime loyal custom Very well organized and efficient. Despite not living in the area and not having bought my Escalade there, I was treated like a longtime loyal customer. More

Michael is the best. He is been taking care of my vehicles for a while and he is always on top. Easy & painless He is been taking care of my vehicles for a while and he is always on top. Easy & painless More

Me atendieron muy bien . Mi carro tiene q regresar . Espero resolver el problema muy rapido Mi carro tiene q regresar . Espero resolver el problema muy rapido More

excellent attention and service They answered my call and quickly arrived to assist me with my car in trouble. quickly arrived to assist me with my car in trouble. More

My recent service at Williamson Cadillac was handled promptly and corrected the problem to my complete satisfaction and I was kept informed during the repair process. Emil Benincasa promptly and corrected the problem to my complete satisfaction and I was kept informed during the repair process. Emil Benincasa More

Michael was great. But Gm doesn’t have an answer to the issue my sierra Denali is having. This third time I take it for the same thing. Oil consumption. Also they washe But Gm doesn’t have an answer to the issue my sierra Denali is having. This third time I take it for the same thing. Oil consumption. Also they washed my car and did a horrible job. More