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Williamson Cadillac - Service Center

Miami, FL

4.7
3,155 Reviews

3,155 Reviews of Williamson Cadillac - Service Center

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March 22, 2022

Dealer is ok. Service did not listen when I brought the car in. Charged me for water pum6when issue was cooling fan, as I had told them. More

by CTS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rolando
Mar 24, 2022 -

Williamson Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 20, 2022

The service was really nice and very welcoming, thank you Williamson Cadillac for everything done More

by pablo anez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 19, 2022

I appreciate Carlos’ sense of service and building strong relationships. He aims to please and helps me with figuring out how to help me with all issues I have with my car. He is great. More

by CAMACHOLA2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Mar 22, 2022 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 18, 2022

The service is always Very prompt and professional. An excellent service department and service employees More

by delsey54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Williamson Cadillac responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 18, 2022

Service is average. No attention to detail noted. Service department could improve on customer service. Sales is great. More

by IBRITO8727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Valladares
Mar 22, 2022 -

Williamson Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 18, 2022

Prompt service and on-time delivery of the vehicle. Thorough explanation of the issue and solution. More

by CRISTY71374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 18, 2022

Excellent service ! My service manger kept me updated on every step and he was wonderful! very nice people. More

by marysanchezvila
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Mar 22, 2022 -

Williamson Cadillac responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 18, 2022

I always have top rate service at Williamson Cadillac. This service today was great. Thank you. More

by ALLIN1FIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Garcia
Mar 22, 2022 -

Williamson Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 17, 2022

Carmen was wonderful. After arriving and practically shouted by one of the employees while parking the car. She made the extra effort of correcting the prior employees act More

by everettlafrance3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Williamson Cadillac responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 17, 2022

Very helpful! My service representative, Carmen, is always friendly and keeps me informed during the process: from drop off to pick up. More

by MILLIEBORDAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Williamson Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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