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Williamson Cadillac - Service Center

Miami, FL

4.7
3,170 Reviews

3,170 Reviews of Williamson Cadillac - Service Center

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September 13, 2021

Service rep was not sincere in what she told me, and she said you sign too late. More

by MANUELACOSTA47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Williamson Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 11, 2021

Friendly fast in and out service Service adviser skip is Friendly fast in and out service Service adviser skip is the man Took car in for hard shifts and ac key fob All fixed in no time at all More

by Philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Sep 14, 2021 -

Williamson Cadillac responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 10, 2021

Fast service , great work and awesome customer service thanks and I will recommend this place to my friends and family . Also don’t push people to put 25 words or more it should be what ever we like to p More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 14, 2021 -

Williamson Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 09, 2021

Unfortunately my experience with this employee was awful. Very unprofessional and not pleasant at all. He gave me a look of hate and dislike. I have been a customer for more than 13 years. I have never expe More

by ylopez122469
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Sep 13, 2021 -

Williamson Cadillac responded

we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 09, 2021

Came in to get an issue fixed with my vehicle. The work was done very well and car runs better. Very professional and did great work! More

by kmont061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Williamson Cadillac responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 09, 2021

Very smooth transition between dropping off your car and getting a loaner vehicle. The staff was professional and went out of their way to make you feel welcome. More

by mayorgaor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember the names
Sep 13, 2021 -

Williamson Cadillac responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 08, 2021

Williamson automotive group service department is professional courteous I’m just not a number of a person helpful all the way through Another thing but the service department it is spotless clean More

by Grant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine chambers, Mickey Barrios, Skip Moosang, Alfonso Robleto
Sep 10, 2021 -

Williamson Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 06, 2021

It is the best!!! I recommend this dealership to friends and family. Great customer service. Hope to soon buy my next vehicle here Thank you More

by crvq004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Barraque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 06, 2021

From beginning to finish I received top notch service. My service advisor was professional, honest and friendly. The waiting room was cozy and comfortable. I will recommend this shop to my friends. Thanks More

by Cadillac service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 08, 2021 -

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 06, 2021

Very clean, courteous personnel, refreshments offered. Only complaint is long wait for oil change. Car returned washed. Advisor friendly and knowledgeable.gave good tips and advise More

by ani_alvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Williamson Cadillac responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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