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Williamson Cadillac - Service Center

Miami, FL

4.6
3,237 Reviews

3,237 Reviews of Williamson Cadillac - Service Center

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October 16, 2021

Alfonso Robleto offered me an excellent Customer service and was very kind may he have a promotion. More

by Humberto gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Oct 19, 2021 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 16, 2021

Busy dealer, but they try. Quoting done prior. No Busy dealer, but they try. Quoting done prior. No surprises. Will return. My truck was was left there for warranty issues. More

by curquejo@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Williamson Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 16, 2021

a good job very well the service carmen attended me very satisfied with her work 👍 👏 More

by enriquelopez096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Williamson Cadillac responded

Thank you very much for taking the time to leave us a great review! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 15, 2021

I always get the service I expect without any delays or misunderstandings. Erik Fernandez is my Service Rep who always meets my needs. More

by PETECABRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Williamson Cadillac responded

We’re delighted to hear of your positive experience at our dealership! It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 15, 2021

I have had at least 6 vehicles from Williamson Sales personnel are always ver courteous and professional. Service Department has always been prompt and well done More

by LFERNANDEZ1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Almond/Mario Rangel/Juan Bruno/Mike McKeeson, Jimmy Sabbagh
Oct 19, 2021 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 15, 2021

My service advisor Carlos Gomarra always treats us like family members and willing to go out of his way to help us and make us understand whatever the problem can be with our automobile needs we’re super h More

by MANNYOLIVERA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Oct 19, 2021 -

Williamson Cadillac responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Williamson Cadillac was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 13, 2021

Great service advisor Mike solved my problem promptly and in a very efficient manner. Thank you More

by AFERN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike M
Oct 15, 2021 -

Williamson Cadillac responded

Thank you for taking the time to write this review. We are pleased to hear that Mike was able to provide an efficient and overall positive experience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 12, 2021

Always a great experience at this busy service center, great advice on my vehicle and a fair price with my extended warranty. Love the coffee and snacks while you wait! More

by Lisabush0410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Oct 14, 2021 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 12, 2021

Skip Moosang is an excellent Service Advisor! He is knowledgeable, professional and courteous. It is always a pleasure doing business with Williamson Cadillac. More

by DBENEBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Oct 14, 2021 -

Williamson Cadillac responded

Thank you for the awesome feedback! You're right, Skip is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 12, 2021

It's slow to check in and check out. The service team was NOT customer centered. Some staff did not go all the way to help customers. More

by Chi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Williamson Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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