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Williamson Cadillac - Service Center

Miami, FL

4.6
3,245 Reviews

3,245 Reviews of Williamson Cadillac - Service Center

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September 14, 2021

Very courteous. Extremely customer driven to provide the upmost service. Explain the service required to behicle More

by momy31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny, Alfonso Robleto
Sep 16, 2021 -

Williamson Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 14, 2021

I was waiting for less than hour with #1 world class service. Alfonso was nice and quick to get my truck in an out. More

by Oonuryoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlin Haeffner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Robleto
Sep 16, 2021 -

Williamson Cadillac responded

Thank you for putting your trust in Williamson Cadillac! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 13, 2021

Service was good and my service agent was very accommodating. Staff was professional and courteous More

by SERGIOALONSO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 13, 2021

Always a pleasure to take my car for service at Williamson. Thank you from a loyal customer since 2006 More

by Aiturriaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Sep 15, 2021 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 13, 2021

Excellent service. Quick and efficient for a Saturday walk in. Alicia was very friendly and helpful More

by MCDANIELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Williamson Cadillac responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 13, 2021

Service rep was not sincere in what she told me, and she said you sign too late. More

by MANUELACOSTA47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Williamson Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 11, 2021

Friendly fast in and out service Service adviser skip is Friendly fast in and out service Service adviser skip is the man Took car in for hard shifts and ac key fob All fixed in no time at all More

by Philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Sep 14, 2021 -

Williamson Cadillac responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 10, 2021

Fast service , great work and awesome customer service thanks and I will recommend this place to my friends and family . Also don’t push people to put 25 words or more it should be what ever we like to p More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 14, 2021 -

Williamson Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 09, 2021

Unfortunately my experience with this employee was awful. Very unprofessional and not pleasant at all. He gave me a look of hate and dislike. I have been a customer for more than 13 years. I have never expe More

by ylopez122469
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Sep 13, 2021 -

Williamson Cadillac responded

we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 09, 2021

Came in to get an issue fixed with my vehicle. The work was done very well and car runs better. Very professional and did great work! More

by kmont061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Williamson Cadillac responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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