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Williamson Cadillac - Service Center

Miami, FL

4.6
3,246 Reviews

3,246 Reviews of Williamson Cadillac - Service Center

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August 23, 2021

Vehicle was delivered to dealer and written up in a very professional manner by Skip. He listened well and asked great questions to help exactly identify the current concern. Repairs were completed in an More

by CLIFF G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Aug 25, 2021 -

Williamson Cadillac responded

We are pleased to hear that you had an excellent experience with Skip and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 23, 2021

Excellent service, even though I went for a recall and it was a bogus letter from cadillac headquarters. I go to this dealership always satified.. unhappy to pay for something I did not expect. More

by Aleidahervis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Aug 25, 2021 -

Williamson Cadillac responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 23, 2021

Nice company to do business they're very Profesional and they please you are much they can.Be back again 😀will recommend to any of my friend and family. Thanks again More

by CAROLINAFIUZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 21, 2021

I’d like to compliment Service Advisor Alfonso for his professionalism and honestly. It’s nice knowing we still have a good people in this world. I’m very impressed the overall operation at Williamson GM. More

by STEFFMANUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Robleto
Aug 24, 2021 -

Williamson Cadillac responded

Thank you for writing about your visit with us! I am happy to hear that Alfonso was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 20, 2021

Everything about this specific dealer is the bomb staffs are very cordial and very nice they always prepare for any concerns I may have .service is the best More

by KRISTYKEVIN2223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rogers, Alfonso Robleto
Aug 24, 2021 -

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

Aug 25, 2021 -

KRISTYKEVIN2223 responded

Best staff ever …

August 20, 2021

La atención muy buena pero la espera demasiado tiempo para esperar. Un cambio de aceite te dice es rápido toma 1 hora y luego resulta que son 3 horas More

by ARANAEVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Williamson Cadillac responded

Gracias por sus comentarios. Sinceramente, Jeff Rogers - jrogers@wagmiami.com

August 20, 2021

My experience is good and rewarding. Customer satisfaction always guaranteed. I want allow anyone other than the dealership to do service on my automobile. Thanks More

by Dorothy McMiller
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Aug 24, 2021 -

Williamson Cadillac responded

Dorothy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 19, 2021

I was provided with very good customer service. Everyone I encounter was helpful and caring. My car was returned to me in great working condition and when promised. I was provided with a loaner vehicle with More

by Adelai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriele, loaner vehicle department
Aug 23, 2021 -

Williamson Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 18, 2021

They are great always on time Great group of people They are great always on time Great group of people Great service advisor Great workmanship Great place What else can i say I recommend ev More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Williamson Cadillac responded

Craig, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Williamson Cadillac! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 18, 2021

I had a great experience with the service department . Took my car in with a turbo problem and the drive train warranty covered the problem and they fixed my car for free . Wish all dealers and manufact More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Aug 20, 2021 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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