Back

Williamson Cadillac - Service Center

Miami, FL

4.6
3,253 Reviews

3,253 Reviews of Williamson Cadillac - Service Center

Sort by
July 14, 2021

Tengo mi carro en el taller por más de 15 días y nadie de este lugar me da notificación de el, gracias More

by oscar33075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Williamson Cadillac responded

Lamentamos que haya tenido una mala experiencia. Sinceramente, Jeff Rogers - jrogers@wagmiami.com

July 13, 2021

Quick, got the job done perfectly and every offered a loaner car while work was being done. Have never had anything but excellent service. Thanks More

by DRRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 13, 2021

Erik is the best. Don’t question what he says and just do it. Make him a manager cause we all know he gets everything done right. More

by chris.robaina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Williamson Cadillac responded

Thank you for your great review, Chris! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 12, 2021

Excellent customer service and excellent experience from the service department from the advisor to the management team would definitely recommend this dealer to others for service and sales. More

by M3MIKEM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Skip Moosang, Alfonso Robleto
Jul 14, 2021 -

Williamson Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 12, 2021

Very professional staff. Excellent services,fast check in,fast check out As well. The waiting time is bring compare to other dealers. I’m a very happy costumer with this dealer More

by MARELLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Mickey Barrios, Skip Moosang
Jul 14, 2021 -

Williamson Cadillac responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 11, 2021

My service advisor Skip provides excellent cutomer service and is always ready and willing to listrn to my issues and offer suggestions. he would be the only advisor that would feel comfortable recomm More

by MARVA2251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jul 13, 2021 -

Williamson Cadillac responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 11, 2021

I was always pleased with the way they handle my car when I take it for service. Very polite and very professionally. I return to you to service my car there is no one like you More

by LILIPA67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McKeeson.
Jul 13, 2021 -

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 10, 2021

Yo quedé satisfecha por servicio que recibí solo que tuve que esperar una hora y media pero el trato del sr que me atendió fue muy bueno More

by MCORONA0122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Jul 13, 2021 -

Williamson Cadillac responded

Nuestro objetivo es de siempre ganar su calificación de 5 estrellas. Sin embargo, parece que esta vez nos quedamos cortos. Apreciaríamos mucho más aprender sobre su experiencia particular y que podemos hacer mejor para ganar esas 2 estrellas adicionales en el futuro. Esperamos con interés escuchar de usted. ¡Gracias! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 09, 2021

I liked this time , with the agent that helped me🙏🏽 He was courteous and respectful. Even though he looked at my car’s record and the age of my car he honored what I asked for . Thank you for that More

by Ivania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think his name is Michael
Jul 13, 2021 -

Williamson Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 08, 2021

Knowledgeable perfect honest service detailed considerate Mr Carlos was on point with the Financial obligations I may impose II appropriate the car wash eveytime I show up More

by vaessiafaniel
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Jul 08, 2021 -

Williamson Cadillac responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

...
240
...