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Williamson Cadillac - Service Center

Miami, FL

4.7
3,184 Reviews

3,184 Reviews of Williamson Cadillac - Service Center

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January 14, 2021

The service is above excellent but what's Strange I got the washed there any they dryed it off. Very usual but that was the only complaint. More

by ROTTIE18K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 13, 2021

Was very impressed. Friendly and the service was fast and good. Looking forward to my next time in. Super happy with my visit. Thank you More

by CARLOSAZPURU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 11, 2021

Excellent service department. I have an older Buick and it needed some serious repair work. It was repaired professionally and in a timely manner. It now runs like new! More

by Lamar 8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Williamson Cadillac responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 09, 2021

All areas are very clean, also Carlos is a great help, he gives me all possible details what should I soect before and after my car is fixed. More

by Micachita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Jan 12, 2021 -

Williamson Cadillac responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Williamson Cadillac again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 09, 2021

I went in to get my oil changed and my tires rotated and they did it within a reasonable amount of time I was very satisfied More

by HLKPHOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jan 12, 2021 -

Williamson Cadillac responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 09, 2021

Great quality of service. Customer service is always great with no matter who the appointment is with. No longer live close by but will continue to make the drive to have my car service at this location More

by hfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Jan 12, 2021 -

Williamson Cadillac responded

Thank you for putting your trust in Williamson Cadillac! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 09, 2021

I was recommended to Mr. Prado at the service department by a friend that had an awesome experience there. When I arrived at the service department I was treated with great respect from all the staff. Mr. P More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Williamson Cadillac responded

Hi Luis, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 08, 2021

Clean, friendly, well staffed dealership. Honored oil change tire rotation special. Carmen was very helpful and detailed. Car delivered washed and clean by time of delivery. More

by JAL1308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 08, 2021

Erik the service writer always makes sure everything is perfect! I highly recommend him and the Williamson Service Department! They do a great job and will keep using them! More

by eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 07, 2021

The service member assigned to my vehicle was professional. My dislike was that the dealer had no loaner available. Rental was tiny. Transmission fluid change took one week. More

by Cfonzi12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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