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Williamson Cadillac - Service Center

Miami, FL

4.7
3,440 Reviews

3,440 Reviews of Williamson Cadillac - Service Center

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January 22, 2021

The service was excellent. My service advisor was very caring and listened to my needs. He went above and beyond to accomplish the service I needed on my vehicle. More

by BIANMORENO
Recommend Dealer
Yes
Employees Worked With
Yorny Fundora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rita Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Williamson Cadillac responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 22, 2021

Great service by Mickey. He kept me informed and I was very satisfied with the service and price. Thank you Mickey For all of your help. More

by Kimberly.b.ramsburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Jan 26, 2021 -

Williamson Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 21, 2021

Great service. Alfonso Robleto was very attentive. It took a bit long for my car to be ready but it was worth it because I can tell the difference when I drive it. More

by Sonia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto - 5 stars
Jan 21, 2021 -

Williamson Cadillac responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 21, 2021

The experience was fantastic, truly. Came in and everything was smooth and professional. Carmen took care of everything. I got the loaner vehicle pretty quickly and the return process to get my truc More

by Gomrjoe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 21, 2021

Went to get an Oil change and the entire service was completed in less than an hour. Carmen had a smile on her face the entire time. Thank you for great service. More

by Rgking71
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Williamson Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 20, 2021

I have been several times to service the cars there .. I am attended by Alfonso Robleto ... special his attention ... always trying to help ... 100% I recommend the place More

by Jorge pedraza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso robleto ..
Jan 21, 2021 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 20, 2021

Always impressed by their service and support. I have been a client for more that 5 years and will continue to come here. Awesome team. More

by NO-REPLY-TUVAVDPG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Mickey Barrios, Skip Moosang
Jan 21, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 20, 2021

I was able to call and set up an appointment for service. There was not a wait once I got there. The Service Manager (Skip) was professional and thorough. I decided to sit there and wait for my vehicle. The More

by DBENEBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jan 21, 2021 -

Williamson Cadillac responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 19, 2021

Mike McKesson and Carlos Gomara are the best of the best. Very knowledgeable, competent and pleasant. Williamson Cadillac is very fortunate to have them on staff More

by ARWALLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McKesson, Carlos Gomara
Jan 21, 2021 -

Williamson Cadillac responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 19, 2021

It is a very clean environment & the advisors are very helpful especially Santa Clause. Mickey is my favorite advisor. I think he needs a raise. More

by Lorileigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Jan 21, 2021 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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