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Williamson Cadillac - Service Center

Miami, FL

4.7
3,432 Reviews

3,432 Reviews of Williamson Cadillac - Service Center

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May 04, 2025

Was great fast excellent It's was perfect Tony Martinez is super very professional Very professional More

by JIABRITO
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez
May 06, 2025 -

Williamson Cadillac responded

We’re so glad to hear you had an excellent experience! Tony’s professionalism and dedication truly make a difference, and we appreciate your kind words.

May 04, 2025

I been with Williamson for more than 25 years with Ralph Barraque, Benito Ledesma, Tony Martinez and Edgard at your loaner car department and never had a problem They are all very professionals, specialists More

by GVVACATION
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez
May 06, 2025 -

Williamson Cadillac responded

Fermin, your loyalty and trust over the past 25 years mean the world to us! We’re grateful to have such dedicated professionals like Ralph, Benny, Tony, and Edgar on our team, and we’re thrilled to hear they’ve consistently provided you with outstanding service. Thank you for your thoughtful words and support.

May 04, 2025

The dealership is good,clean,friendly,courteous, and professional. The waiting room is entertaining but not to comfortable when waiting 3 hours. More

by BLUMPKINS64
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Williamson Cadillac responded

Thank you for your kind words about our dealership. We appreciate your feedback regarding the waiting room and will consider ways to make long waits more comfortable.

May 03, 2025

I was greeted warmly, Carmen was knowledgeable and patient she explained with transparency what service my vehicle needed. I was completely satisfied with the experience. More

by Diana.cruz
Recommend Dealer
Yes
Employees Worked With
Carmen.
May 06, 2025 -

Williamson Cadillac responded

We’re delighted to hear that Carmen provided such an informative and welcoming experience! Her transparency and patience are truly valuable, and we’re grateful for your kind feedback.

May 02, 2025

Worst experience in a dealer service center. Slow service, prices overinflated, no accountability at all. More

by leu2427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Valladares
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Williamson Cadillac responded

We sincerely regret to hear about your disappointing experience. Your feedback is incredibly valuable, and we will take it seriously as we work to improve our service and ensure a better experience for all customers.

May 02, 2025

Richard, was incredibly helpful and got me in and out quickly! I would recommend him in a heart beat! More

by ORJ1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Williamson Cadillac responded

We’re thrilled to hear that Richard provided such efficient and helpful service. Your recommendation means a lot, and we’re grateful for your support.

May 02, 2025

Thanks to Mr. Pardo and Richard for their prompt service. They kept me informed of the progress of the repair. Excellent!! More

by Augie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Williamson Cadillac responded

We’re delighted to hear that Mr. Pardo and Richard provided such timely and communicative service! Keeping our customers informed throughout the process is a priority, and we truly appreciate your positive feedback.

May 06, 2025 -

Augie responded

Always great service!!

May 02, 2025

Very efficient and first class Every one that I interacted with at the dealership was pleasant, polite, easy to talk to and knew what they were talking about More

by CANASCKA
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Varela
May 06, 2025 -

Williamson Cadillac responded

We truly appreciate your thoughtful feedback. Providing efficient, first-class service with a knowledgeable and welcoming team is always our goal, and we’re thrilled you had such a great experience.

May 02, 2025

Great service! Erick has been in touch since day 1 as soon as we encounter this last technical issue in my vehicle. More

by DIRECTGIANNI
Recommend Dealer
Yes
Employees Worked With
Erick Fernandez
May 06, 2025 -

Williamson Cadillac responded

We’re so glad to hear that Erik provided such attentive support from the very beginning. His dedication to keeping you informed and ensuring a smooth resolution is truly appreciated. Thank you for your feedback.

May 01, 2025

Excellent Service always knows how to make his customers feel appreciated, and take his time to make sure you’re satisfied. More

by Miss_kimbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Williamson Cadillac responded

We truly appreciate your feedback! It's wonderful to hear that John consistently provides outstanding service. We'll be sure to share your kind words with him.

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