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Williamson Cadillac - Service Center

Miami, FL

4.7
3,170 Reviews

3,170 Reviews of Williamson Cadillac - Service Center

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April 27, 2025

Excellent costumer service advice fast service oil change excellent check all need car fluid everything More

by RAFAELPINZON877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Williamson Cadillac responded

We're grateful for your trust and thrilled to hear about your positive experience!

April 27, 2025

Waited over 3 hours for a battery replacement. I think something as simple as a battery replacement should not take over 3 hours. And then charge me $100 dollars for installation. More

by johnnycastro_08
Recommend Dealer
No
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Lopez
Apr 28, 2025 -

Williamson Cadillac responded

We sincerely apologize for the long wait time for your battery replacement and understand that it should have been a quicker service. Your feedback is valuable, and we will use it to improve efficiency and ensure a better experience in the future.

April 27, 2025

Williamson is a consistent performer. Mile McKesson is an outstanding service advisor. Extremely pleased with the dealership. More

by Cfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isidoro
Apr 28, 2025 -

Williamson Cadillac responded

We appreciate your kind words and look forward to serving you again in the future!

Apr 28, 2025 -

Cfg responded

My pleasure. Your dealership and staff set a high bar for service quality!

April 26, 2025

Mike McKesson is terrific. He is responsive, helpful, kind. The service took exactly as long as Mike said it would. A great team and a great dealership. More

by RFOX5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Williamson Cadillac responded

Thank you for your wonderful feedback! We’re delighted to hear that Mike provided such responsive and helpful service, and we truly appreciate your kind words about our team and dealership. We look forward to continuing to serve you.

April 26, 2025

Excellent as expected Enjoy the morning pastries and warm or cold drinks and the waiting area too More

by AVELINOG
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Varela
Apr 28, 2025 -

Williamson Cadillac responded

We’re so pleased you had a great visit. Thank you for taking the time to share.

April 26, 2025

Good experience Good experience and good service Always on time. The visiting room is awesome More

by Mardenizaki
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Varela
Apr 28, 2025 -

Williamson Cadillac responded

Nothing makes us happier than hearing from satisfied customers like you—thank you!

April 26, 2025

Fabulous Excellent service, quick response to complete my oil change. Definitely was thrilled to relax in the lobby with text updates of my car. More

by MARIAELENA.0130.MM
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Varela
Apr 28, 2025 -

Williamson Cadillac responded

We’re delighted to have provided you with a great experience—thank you for your support!

April 26, 2025

Always helpful We've always been treated great by Richard, very responsive and professional. We've always been treated great by Richard, very responsive and professional. The entire staff is great. More

by hombrerana3
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Loero
Apr 28, 2025 -

Williamson Cadillac responded

Thank you for your kind words! We're thrilled to hear that Richard and our team consistently provide you with excellent service. Your support means so much to us.

April 26, 2025

The dealership is very organized and provided excellent service! The accommodations of the loaner and quick turn around was amazing! Thank you More

by C.EVORA
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Loero
Apr 28, 2025 -

Williamson Cadillac responded

Thank you for your fantastic review! We're thrilled to hear that you had such a smooth and efficient experience with our team. Your kind words mean a lot.

April 25, 2025

Well run and organized that gets an oil change done quickly. I will go back again. More

by wghulet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Williamson Cadillac responded

Your satisfaction is our priority—thank you for your wonderful review!

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